Excellent customer service in everyway
Excellent customer service in every aspect
By John
Response from Ritani· Jan 18, 2019
Hi John, thank you for your review! hope to get a chance to work with you again in the future!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
563 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ritani is a high-end jewelry brand modernizing the way people purchase diamond engagement rings and jewelry.
Ritani (ritani.com) has 563 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 459 reviews with 5 stars · Clear filters
Excellent customer service in every aspect
By John
Response from Ritani· Jan 18, 2019
Hi John, thank you for your review! hope to get a chance to work with you again in the future!
Wife loves her diamond earrings!! Would definitely buy again!!
By Richard
Response from Ritani· Jan 18, 2019
Hi Richard, happy to hear she loves them! Enjoy!
My wife loves them
By Felipe
Response from Ritani· Jan 18, 2019
Great to hear!
very happy with product and service
By Tim
Response from Ritani· Jan 18, 2019
Thank you Tim! Thank you for your business!
Beautiful and classy ring! I absolutely love my engagement ring. Thank you!
By Michael
Response from Ritani· Jan 18, 2019
So so happy you love it! It is gorgeous! Thank you for choosing Ritani.
Ritani was wonderful. Their online sales people were very knowledgable and helpful. When I 25% discount was offered after my purchase they honored it...responded to an email on a Sunday night and the discount was applied to my credit card by Tuesday. this is on top of getting gorgeous diamond eternity ring!
By Lori
Response from Ritani· Jan 18, 2019
Hi Lori, such a beautiful eternity ring! Happy our team was here to help you!
Very professional and willing to assist any way possible. I definitely recommend Ritani to anyone looking for a beautiful diamond!!
By Ronald
Response from Ritani· Jan 18, 2019
Thank you Ronald! Our customer service works very hard to go above and beyond. Happy to have had you as a customer and look forward to working with you in the future!
Great company and amazing customer service. Will definitely buy from again in the future.
By Jasen
Response from Ritani· Jan 18, 2019
Thank you Jasen!