Great customer service
Great customer service. Tamara really helped me and made the process so easy. So happy.
By Maria G.
Response from Ritani· Feb 19, 2019
Thank you for your review! So happy Tamara helped you through this!
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
563 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ritani is a high-end jewelry brand modernizing the way people purchase diamond engagement rings and jewelry.
Ritani (ritani.com) has 563 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 459 reviews with 5 stars · Clear filters
Great customer service. Tamara really helped me and made the process so easy. So happy.
By Maria G.
Response from Ritani· Feb 19, 2019
Thank you for your review! So happy Tamara helped you through this!
Customer service and quality: Amazing Second to none Top shelf There is no equal Remarkable Just the best
By Philip C.
Response from Ritani· Feb 19, 2019
Philip, thank you so much for your review! We really appreciate it. It was a pleasure working with you as well. Thank you for choosing Ritani!
There customer service is the best! Every time I call I get an amazing rep and I’m very happy with using Ritani. They are the best
By Antonio G.
Response from Ritani· Feb 15, 2019
Thank you for your kind words Antonio!
Great customer service. Bought a stone, and ended up not being in stock. Offered me a great comparable stone, and answered all the questions I had.
By Nicolaos P.
Response from Ritani· Feb 15, 2019
Hi Nicolaos, thank you so much for choosing us and we are very happy we were able to find you an alternate option that met your needs!
Very straight forward and trusting as I’ve previously purchased from Ritani.
By DB
Response from Ritani· Feb 15, 2019
Thank you!
Ritani is my go-to online store for fine jewelry.
By Iris
Response from Ritani· Feb 15, 2019
That makes us so happy!
She helped me to get the right ring!!
By Franz T.
Response from Ritani· Feb 15, 2019
Hi Franz, thank you for choosing Ritani! Happy we could be here to help you pick the perfect ring!
The rings are absolutely beautiful and I love them. I will say though online the diamonds on the setting look much bigger so when seen in person I was almost disappointed at first glance. I had to gain a new appreciation for them as is. The online picture is a bit deceiving even with the HD view. But overall I think the rings are gorgeous!
By AMAHNI H.
Response from Ritani· Feb 15, 2019
We would never want you to be disappointed! We are working on enhancing our photography, thank you for the feedback. Very happy to hear you are happy with your purchase!