Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
563 reviews
RitaniSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ritani is a high-end jewelry brand modernizing the way people purchase diamond engagement rings and jewelry.
Ritani (ritani.com) has 563 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 459 reviews with 5 stars · Clear filters
Had to get the ring resized. So far so good. Brought it back to jeweler and the y shipped it back free of charge. So far a great experience and everyone loves the ring
By Jj
Response from Ritani· Oct 14, 2019
Hi Jj, Ah! Fantastic news! We are so happy that everyone loves the ring! Best, Marla
Shopping online is easy, the quality is great, shipping is quick.
By David
Response from Ritani· Oct 14, 2019
Hi David, We are glad that we made your most recent shopping experience a great one! Best, Marla
I have always received exceptional service and product for every purchase. I would highly recommend buying all of your quality jewelry here.
By Jerrie M.
Response from Ritani· Oct 14, 2019
Hi Jerrie, Thank you for always being a great repeat customer and wonderful to work with! Best, Marla
Quick and professional response. Thank you
By Elizabeth D.
Response from Ritani· Oct 14, 2019
Hi Elizabeth, You are very welcome! Best, Marla
great experience and advise
By Eddie
Response from Ritani· Oct 14, 2019
Hi Eddie, We are so glad that you had a great experience with us! Thank you for sharing! Best, Marla
Despite the small hiccup I had with my order, Ritani's Customer Support team was outstanding in solving the problem. They really excel in their skills and strive to help. The order arrived on time and the ring is awesome. I would recommend Ritani and whenever I have the chance I will consider buying from them again.
By Andre V.
Response from Ritani· Oct 3, 2019
WOW! Thank you so much for being a Ritani Brand Ambassador! I am glad that we were able to resolve the hiccup and look forward to working with you again. Best, Marla
Just placed an order, so far the customer service received has been awesome.
By JS
Response from Ritani· Oct 3, 2019
Hi Jasjeet! It was our pleasure to work with you! Thank you for the feedback :) Best, Marla
Amazing customer service! I was contacted immediately about glitch with my order (my fault) and they helped me get thing straightened out. Awesome value as well, very happy with the whole experience.
By Matthew B.
Response from Ritani· Sep 20, 2019
Hi Matthew, Yay! We are super happy that you got everything got ironed out for you so that your stunning order went through :) Don't hesitate to reach out if you need anything! Best, Marla
