Amazingly painless!!!
Amazingly painless!!!
By Jeffrey B.
Response from Ritani· Nov 19, 2019
Hi Jeffrey, Thank you for sharing your feedback! We are happy that we made this a painless process for you :) Best, Marla
Tuesday, November 10, 2026 · Customer reviews of US businesses

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Excellent
563 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ritani is a high-end jewelry brand modernizing the way people purchase diamond engagement rings and jewelry.
Ritani (ritani.com) has 563 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
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Amazingly painless!!!
By Jeffrey B.
Response from Ritani· Nov 19, 2019
Hi Jeffrey, Thank you for sharing your feedback! We are happy that we made this a painless process for you :) Best, Marla
Excellent customer Service easy site to use well organized and variety of products is amazing
By yerem K.
Response from Ritani· Nov 11, 2019
Hi Yerem, Thank you very much for your feedback. We are happy that your experience with our site and Customer Experience Representatives were great. Best, Marla
My ring just came in and I can’t stop staring at it. I have to say thank you to this amazing company and their customer service. It has been beyond any other website and jewelry store. I honestly can’t thank you enough!!!
By Samantha L.
Response from Ritani· Nov 11, 2019
Hi Samantha, AH! This is amazing feedback, thank you so much. We work hard to make sure that all of our customers love the jewelry, engagement rings, and wedding bands they purchase from us so it makes us so happy that you loved your ring and that we made it easy for you to purchase from us. Best, Marla
My experience at Ritani was nothing short of incredible. Taylor, Claire, Ryan, and the rest of the crew went above and beyond to create the perfect ring for my now fiancee! The look on her face when she first saw the ring made me the happiest guy in the world. Thank you Ritani!
By Cam N.
Response from Ritani· Nov 11, 2019
Hi Cameron, It was a pleasure working with you! Thank you so much for letting us be a part of your special moment, which was amazingly beautiful! We are so happy she loved the ring, it is beautiful. Our entire Customer Experience Team sends their best wishes and congratulations to you both. Best, Marla
Very helpful customer service
By Amandeep S.
Response from Ritani· Nov 11, 2019
Hi Amandeep, Thank you so much for the feedback, it was a pleasure assisting you! Best, Marla
Many anniversary gifts. Thank you
By FRANK M.
Response from Ritani· Nov 11, 2019
Hi Frank, Thank you so much for choosing us for your anniversary gifts! We hope to see you again next year! Best, Marla
I ordered a 14K white gold knife edge wedding band. My engagement ring is a bit tricky to match, and I took a chance on this band. I was absolutely blown away by how perfect of a match the knife edge band is with my solitaire. ETA: I just realized I never said anything about the quality! It is exceptional. The gold is smooth, the craftsmanship impeccable, and the comfort extraordinary. I actually have a diamond band I never wear anymore because this band is so perfect. I cannot recommend Ritani highly enough!
By Lisa
Response from Ritani· Nov 5, 2019
Hi Lisa, This is awesome to see! We are so happy that we could match your engagement ring, we are sure it looks stunning with the band. Thank you so much for sharing your feedback! Best, Marla
Only can review order process, it was smooth
By LJ 8.
Response from Ritani· Nov 5, 2019
Hi LJ, Thank you for letting us know that your order process went smoothly, we definitely appreciate the feedback! Best, Marla