Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
563 reviews
RitaniSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ritani is a high-end jewelry brand modernizing the way people purchase diamond engagement rings and jewelry.
Ritani (ritani.com) has 563 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 459 reviews with 5 stars · Clear filters
She was very quick with her responses and sweet. Thanks Sabrina
By customer
Response from Ritani· Nov 19, 2019
Thank you so much for sharing your feedback! Sabrina is awesome and will be so happy when I share this post with her and the team. Best, Marla
Great service
By Nicholas M. M.
Response from Ritani· Nov 19, 2019
Hi Nicholas, Thank you so much for your post! We take pride in our service and love it when it shows. Best, Marla
I missed a sale by a few hours and was able to call in and get the discount applied. Their customer service is excellent and very quick to respond.
By Preston P.
Response from Ritani· Nov 19, 2019
Hi Preston, Thank you for the great feedback. I am so happy that you were able to participate in our Fall In Love event! Please know we are always here to help. Best, Marla
Excellent Business Model Love being able to customize my ring and have it shipped to a local store for preview before purchasing. Great customer service and support!
By Scott M.
Response from Ritani· Nov 19, 2019
Hi Scott, Thank you for sharing your feedback! I am so happy that you had a great experience with our Customer Service Team :) Best, Marla
Excellent experience. Ring was exactly what I had pictured and Amrita couldn' have been more helpful with questions and updating my order status. She was extremely pro-active for a first time buyer and helped make me feel comfortable about my purchase!
By Chris
Response from Ritani· Nov 19, 2019
Hi Chris, WOW! I am so happy that Amrita helped you so much with your order. I will share this with Amrita and the rest of our team. We are always here to make the purchasing process easier for all of our customers. Best, Marla
Great selection and financing options
By N/A
Response from Ritani· Nov 19, 2019
Hi Andrew, Thank you for sharing your feedback, we appreciate it! Best, Marla
Staff are great walking you through any needs
By John S.
Response from Ritani· Nov 19, 2019
Hi John, We love working with great customers like you! Thank you so much for trusting us with your beautiful ring. Best, Marla
Loved the experience! Can’t wait to see the diamond 💎.
By Daniel M.
Response from Ritani· Nov 19, 2019
Hi Daniel, Thank you so much for letting us share this experience with you! Best, Marla
