Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
779 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rick Case Automotive Group. Since 1962. Car Dealerships In Florida, Georgia, and Ohio.
Rick Case Automotive Group (rickcase.com) has 779 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
779 approved reviews, newest moderated first
Excelent muy buen servicio los felicito
By Jorge G.
Response from Rick Case Automotive Group· Dec 4, 2020
¡Muchas gracias por elegir Rick Case Volkswagen, Jorge! Nos esforzamos en hacer que la experiencia de cada cliente sea absolutamente fenomenal. ¡Gracias por tus comentarios!
All work was performed very well. Service advisor Frank Penzo did a great job with everything - explaining all the work that was done.
By Michael E.
Response from Rick Case Automotive Group· Dec 4, 2020
Thank you for taking the time to share your feedback with us, Michael. We are glad that you had a positive experience and we look forward to you visiting Rick Case Honda again soon!
Frank took great care of me and kept me updated thought the whole process
By Frank A.
Response from Rick Case Automotive Group· Dec 4, 2020
Hi Frank! We’re happy to hear that we were able to meet your expectations and that Frank provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Team
Assistant Service Manager Danny Guerrero should be recognized for his outstanding advise and how he handled my auto service issues. It was a pleasure dealing with him, a gentleman and true professional.
By Luis C.
Response from Rick Case Automotive Group· Dec 3, 2020
Hi Luis! We’re happy to hear that we were able to meet your expectations and that Danny provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Team
Received great service
By Chris C.
Response from Rick Case Automotive Group· Dec 3, 2020
Thank you for taking the time to share your feedback with us, Chris. We are glad that you had a positive experience and we look forward to you visiting Rick Case Honda again soon!
Great, fast, excellent experience
By Ronald T.
Response from Rick Case Automotive Group· Dec 3, 2020
Thank you for the review, Ronald. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Team
Great customer service
By Kassandra J.
Response from Rick Case Automotive Group· Dec 3, 2020
Thank you for taking the time to provide our dealership with feedback on your recent visit, Kassandra. We thrive on helping our customers and are glad that you had a great experience with the Rick Case Honda team!
We have been going to this dealership for more than a decade. They always take good care of us - especially their amazing salesperson Shaher Husein. We wouldn't dream about buying (leasing) a car without him. 5 stars all the way. Thank you!
By Lucy
Response from Rick Case Automotive Group· Dec 3, 2020
Thank you for providing us with feedback regarding your recent experience with our dealership, Lucy. We look forward to working with you again in the future! Sincerely, the Rick Case Honda Team
