Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
779 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rick Case Automotive Group. Since 1962. Car Dealerships In Florida, Georgia, and Ohio.
Rick Case Automotive Group (rickcase.com) has 779 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
779 approved reviews, newest moderated first
Excelente las atenciones .
By Moises S.
Response from Rick Case Automotive Group· Dec 7, 2020
Gracias por tomarse el tiempo para compartir sus comentarios con nosotros, Moises. Nos alegra que haya tenido una experiencia positiva y esperamos que vuelva pronto a visitar Rick Case Honda.
Karen was my service advisor and I found her to be courteous, professional, and prepared to assist me. I appreciate that the work done and the dollar amount of my invoice were exactly as discussed. Additionally, the car was ready within the timeframe given. What a great experience. Thank you Karen!
By Robert
Response from Rick Case Automotive Group· Dec 7, 2020
Thank you for the review, Robert. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Team
Mr. Rafael Devilla (sales & leasing consultant) and Mr. Paul Browne (sales manager) for Rick Case Honda, were consummate professionals who made a harrowing experience of purchasing/leasing a vehicle a pleasurable one. If I could give them 10 stars I would; they were patient, knowledgeable and treated my husband and I with the utmost respect and honesty. The Rick Case Honda dealership was somewhat overwhelming and intimidating at first due to its size however once we had met Mr Davila we were put at ease. He spent a good length of time with us and patiently answered every question/concern we had. My husband I have been loyal customers of Honda for over 20 years; the completion of this lease gives me my 5th Honda CR-V, my husband currently has a 2015 Accord and he will not part with it much to the diligence of Mr Davila explanation of the benefits of trade in/leasing. I would highly recommend this dealership; especially Mr Davila, Mr Browne as well as the finance department to my family and close friends looking to purchase a vehicle. They all deserve recognition for their efforts!
By Claudia M.
Response from Rick Case Automotive Group· Dec 7, 2020
Hi Claudia! We’re happy to hear that we were able to meet your expectations and that Rafael and Paul provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Team
Such a wonderful experience at Rick Case Honda!! I had a flat tire last week and came in to order the part number to replace it and a team of people practically rushed to help me. Jaylen helped me and ordered the new rim and it came so quickly! The entire process was quick and simple, completely painless and didn’t cost me an arm and a leg. I can’t thank you all enough, what a wonderful team of people!! :)
By Laura
Response from Rick Case Automotive Group· Dec 7, 2020
Thank you for the review, Laura. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Team
I had a really good experience with buying & having my car service through the Honda express ! Talk with Edwin, he will definitely ensure all your questions and concerns. Highly recommended good deals for oil changes.
By Julliana P.
Response from Rick Case Automotive Group· Dec 7, 2020
Thank you for taking the time to share your feedback with us, Julliana. We are glad that you had a positive experience and we look forward to you visiting Rick Case Honda again soon!
The fastest and easiest purchase. Good attention
By Ileana G.
Response from Rick Case Automotive Group· Dec 7, 2020
Thank you so much for choosing Rick Case Honda, Ileana! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
Got the car I was looking for and Jeff Tucker helped me out with everything I needed! Highly recommended!
By David R.
Response from Rick Case Automotive Group· Dec 7, 2020
Thank you for your kind words, David. We appreciate you choosing us and would like to welcome you to the Rick Case Honda family. Thanks again!
Great service
By Ronald C.
Response from Rick Case Automotive Group· Dec 7, 2020
Thank you for taking the time to provide our dealership with feedback on your recent visit, Ronald. We thrive on helping our customers and are glad that you had a great experience with the Rick Case Honda team!
