Saturday, November 7, 2026 · Customer reviews of US businesses
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425 reviews
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Revel Systems is a feature-rich business platform transforming the way business is done by integrating all operations and customer channels, driven by the Point of Sale, into a single dashboard. Designed to maximize security, stability, ease of use, and service delivery, Revel’s ecosystem replaces bulky, expensive legacy solutions with a quick, intuitive iOS-based POS platform that combines cloud-based technology and the mobility of the iPad. We work with all businesses—from small merchants to global enterprises—looking to modernize, future-proof their operations, and implement a system that adds value through incremental revenue, cost reduction, and a better experience for customers and employees.Revel’s MissionRevel seeks to disrupt and modernize the state of commerce by providing businesses of every size the tools necessary to thrive.
Revel Systems (revelsystems.com) has 425 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
425 approved reviews, newest moderated first
Having worked with several different systems before, we thought we would try out Revel systems for our new business, it was not what we needed in the end and despite having barely used it, we were not only charged the full set up fee but also the first months software use and refunded nothing despite not having even completed set up. The worst customer service we have encountered.
By John S.
I’ve had the worst experience with revel and the support. I’ve been trying to figure out the payment process and get help. I call and get told I would get a call back and I have to wait 24 hrs for help. I just get ticket request #’s. I’m so fed up and just want my money back from this shady company.
By rosalinda G.
We've had an excellent experience getting our POS set up and running. So far we've had minimal issues and the support we've received has been great, both on site and remotely. The POS itself is straight forward, easy to use and intuitive but still offers lots of robust options on the backend to work around our unique business.
By Michelle
Best service
By Avi
I'm still in the programming stages, but it has bee fairly simple to add products and get things input.
By Robert
Amazing! We just started with a lab for a few weeks. Our experience with the Revel team has been amazing. They are here to help with any questions and always wiling to jump on a call to walk us through processes.
By Amy
There is no more flexible better iPad iOS POS Software out there. Legacy Windows systems and Android options are a waste of time.
By Patrick
very unprofessional service is very poor not recommended to any bussiness
By not H.
