Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,098 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buy retainers from Retainers Direct today! Run by board certified orthodontists, our selection of clear retainers and whitening products come backed by the industry's best money-back guarantee! Shop now!
Retainers Direct (retainersdirect.com) has 1,098 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
1,098 approved reviews, newest moderated first
Easy to order. A little overdone on the upsell of accessories but otherwise fine.
By Deb
Response from Retainers Direct· Apr 2, 2021
Thank you Deb for your honest review. We just launched our new website and are trying some new strategies with our marketing team. I noticed that their were a number of pop ups and we are watching to see if they are effective or overkill. Thanks for your input. Darren
I was unsure which retainer company to buy from but I took the risk with Retainers Direct and I am extremely happy I did. They were very quick with delivering my impressions and retainers. I am happy that I got the extra putty because I did mess up one time so it was worth the investment. The retainers fit very well and are great quality. Honestly they are the perfect thickness, do not bend easily but are thin enough that I barely notice them when I am sleeping. I could not be happier with the retainers so I will 100% recommend them to anyone who needs them and does not want to pay the price of an orthodontist. They honestly do equally as good a job and I will use these for years.
By Jonathan L.
My orthodontist was telling me $500 up front because I needed a new retainer after having my Invisalign one for about five years :D My braces were $5,000 and I had way more than ten sets of trays, so how one retainer was $500 is beyond me. Retainers Direct was a quick, easy, cheap, and reliable option. My new retainers are awesome! Personally I had an issue with the new top tray, but they quickly responded and fixed the issue in the course of just a few days. 10/10 recommend!
By Caitlin
So far so good, it was easy to order and the staff is very responsive & helpful during my experience of making my impressions. It took me 3 tries but I finally got it with all of the constructive suggestions & video. They were always prompt in their responses be it over the phone or email. I’m so thankful retainers direct is an inexpensive & credible option. Thanks
By MATAVIEN S.
I was so worried that I would have to spend $400 to get a new pair of retainers from the orthodontist. My friend told me about this website and I had to try it. Was much cheaper and really easy to do. They were just shipped and I can’t wait to receive it!
By Leora F.
Simple, easy app to use. Wonderful pricing.
By Ruth G.
Very easy to use website with all of the information I needed to feel confident in my purchase.
By Rose H.
Online website was clear and helpful. After dealing with Western Dental (horrible) for so long for my daughter’s braces we finally requested they take them off and we decided to go with a clear retainer from your company. Hoping for amazing results.
By Nicole V.
