Good communication
I have placed an order for a walk-in freezer, Tony was great in that I had to make several changes before I figured out exactly what I needed. He provided all the info I needed in a timely manner.
By Bob G.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
67 reviews
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Restaurant Equipment Club is one of the food service industry's largest distributors of restaurant supplies, restaurant equipment, and equipment parts. Restaurant Equipment Club also specializes in food safety, food safety supplies, commercial plumbing, and janitorial supplies for restaurants and other areas of the food service industry.
Rest Equip Club (restaurantequipmentclub.com) has 67 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
67 approved reviews, newest moderated first
I have placed an order for a walk-in freezer, Tony was great in that I had to make several changes before I figured out exactly what I needed. He provided all the info I needed in a timely manner.
By Bob G.
great prices excellent customer service
By Gabriel D.
Gwyn, my rep was really nice and very professional. You know when someone has great customer service skills when they remember you by name (or the name of your company!)
By Pascal B.
I was really happy to work with Gwyn Panno. She took all the info and worked to get us exactly what we were looking for, for a great price! She explained everything and got every detail covered! I'll definitely be recommending Restaurant Equipment Club to others and using them as a regular supplier for my refrigeration & HVAC business. Thank you for having such knowledgeable staff line Gwyn on board!
By Roaring Fork Refrigeration & H.
I have been working with Cecelia at The Restaurant Equipment Club for several years, her service has always been excellent, and her product knowledge has helped me find the correct product each time I have placed an order.
By mgm
quick response and organized work. Excellent.
By Masami
Restaurant Equipment Club has the best or one of the best prices on commercial appliances. We have a small grocery store and ordered a display freezer from them. The freezer arrived pretty fast, but with damages and troubles with unloading (no lift gate was available, although requested). These issues were not Restaurant Equipment Club's fault (!). We contacted them right away and they did the exceptional job replacing the item as soon as they were able to. Although not everything went smooth with our first order, we will definitely work with them again, because we know that even if anything happens, they will take care of it. Highly recommend!
By Borderless European M.
I love our account representative Gwyn Panno. She does an amazing job and is a pleasure to work with. She goes above and beyond to always make sure we are taken care of. She is highly motivated and very efficient in her job. We are an up and coming new company Muscle Maker Grill and we do corporate and franchisee build outs all over the United States. Gwyn works hard to provide us with the most competitive prices available out there on all the equipment we order. I would recommend Gwyn Panno and her company Restaurant Equipment Club for any of your future equipment and supply purchases. Gretchen Heathman Construction Manager Muscle Maker Grill
By Gretchen H.