Rest Equip ClubReviews of restaurantequipmentclub.com

Not a bad place, but need to improve customer service

I called to place an order for a second cutting blade in June for my DynaCube and waited several weeks and didn't receive it. (The first one I ordered from them back in May arrived within two weeks.) I called again after waiting several weeks and at first he said he didn't get the order but as I talked more he remembered talking with me. He said he would make sure it was processed this time. That was many weeks ago now and I still haven't received it or any explanation of why. It's too bad because I was really excited about the company's prices and the service I received on my original order. I guess a $100 item isn't worth their time.