ReSoundReviews of resound.com

I got new hearing aids to help with my tinnitus. The audiologist installed the ReSound app on my Android phone. Everything seemed to be working, but after a few months, the app crashed. During a follow-up appointment with another audiologist, I was told that the app is incompatible with my TCL Android. We couldn't get the app to work again. This is the ONLY app I have used that has proven incompatible with my phone. Upon doing some research on the ReSound website, I discovered that the ReSound app is compatible with only three Samsung Android phones, making it virtually useless for Android phone users who purchase the VERY expensive ReSound hearing aids.

I purchased a pair of these hearing aids 1 1/2 years ago. My rep does not return calls. The company always refers me to that rep that has a bad business model. The hearing aids have been sent back for repairs at least 10 times. The issue of not working has never been handled. I don't know if the company can't repair the hearing aids or the rep never sends them back to the company. BAD SERVICE FROM BOTH REP AND COMPANY. STAY CLEAR OF THIS COMPANY AND THEIR REPRESENTATIVES. I gave this company a one star only because you can't give it a zero star.

J’entends et je comprends à Nouveau dans le bruit !!! Merci Resound L

Appareil avec son de qualité

Qualité sonore la plus naturelle, restitution de la compréhension de la parole dans le bruit optimum, fiable, efficace, puissant .... Un concentré de technologie innovante dans un mini format grâce à leur pôle recherche et développement. Bravo RESOUND (Félicitations d'un professionnel de l'audition)

Appareil de mauvaise qualité ainsi que le service après vente , appareil qui tombe en panne à l'étranger après 4 mois d'utilisation des plus standard. Réponce à mon mail informent de ma situation 20 jrs après sans solution , réparation à mes frais et de nouveau en panne 1 mois après. A fuir.

Their customer service is awful. After spending a whopping 3000 plus for the things, the batteries started going bad after about three years. 350 plus just to have them replaced. Then, after losing one aid, they wanted to charge me for the one I lost. I have no use for one hearing aid and I'm not buying another. I told the audiologist for them to just keep the damn thing.

Thanks resound for finally stepping up to make matters better. After a bad couple of years I got to the right people and they have done their best to put things right. Very happy now