RemootioReviews of remootio.com

These guys have the most incredible customer service. Solved my tech issues so quickly - replied over email within minutes with photos and explanations…..incredible support. Product is great too! Just works, every time, and great compatibility (google home, HomeKit, iPhone app, etc). Highly recommended.

I contacted Remotio Support when having problems connecting a new camera (which was delivered from them very promptly) to the Remotio App. Despite some of the problems being self-induced (not reading their guidelines properly), they offered great (and very prompt) supportive advice, and stayed with me back and forth until I had a successful connection… and they have the foresight to incorporate lessons learned here to help improve the instructions they issue for others. A good, solid, forward-thinking Company who realise a customer is not an inconvenience to their job, but the main reason behind it. Simply can’t fault them from any aspects – they really do care about customer support, and it shows. It’s a pity so few other Companies follow their lead. 10/10.

Had a not working foscam activation code (my cam is a foscam C2m) the second code worked and I got the not working one refunded.

In today's world where everything is "fixed" with help forums and wishful thinking, I knew years ago I had come upon something special. I bought this "gizmo" that promised to do things nothing else in the market would do, that solved problems that were what I believed to be unsolvable. Add to that, the company I was asking to solve these problems from was one I had never heard of before and the company was based in a part of the world reputed to be less than honorable. To my surprise (and my tech's amazement) not only did it work as promised, but when we were unable to plug and play in an application where no others had worked, I received almost immediate personal service and it began exceeding all our expectations. That was about 2+ years ago and has done so day in and day out since. What was that application? It was a hangar door that required a timed relay actuation to open and a different timed actuation to close. All this for an electronic thing that fits in the palm of your hand and costs a mere pittance? I would have expected and gladly paid a "subscription" service or a Per issue repair fee. We have expanded our Remootio fleet to our bed and breakfasts, Airbnbs, Boat yard access, other access doors and windows, gateways, etc. in fact, the applications where ever expanding. Imagine running a rental Airbnb for daily access without ever having to physically ever having to hand over a key? Or restricting access to a non paying or late tenant. All from the app on your phone. Gotta love it! Thank you Remootio and Domonkos

This product performed exceptionally well and was easy to install. I mounted it on the primary gate to our business without any difficulties and even ran a 150-foot Cat5 cable without any issues. However, I must mention that this product has no customer service or support available. Despite attempts to contact the manufacturer via email or phone (NO CONTACT NUMBER), there was no response. Consequently, if you have any questions or encounter any problems with the product, you will have to resolve them on your own.

I have had Remootio 3 running on a gate 200ft from wifi & it works well. Have had a few hiccups but Remootio support is one of the most responsive companies I’ve had the pleasure to work with in a while

Tried to order the remootio 3 from their website and payment was denied twice. Went to my account to see why and there were 6 charges from remootio on it even though my payment was denied twice. WEBSITE IS A SCAM!!!!

Excellent, competent technical support which was timely and personal. A great product😀