RemofirstReviews of remofirst.com

Everything was done in a timely manner and they were extremely kind

Perfect experience with RemoFirst, the rep assigned to me was informative and responsive, and the information I received was complete. Absolute recommendation.

As a user I like how the system allowed me to process the documents, addressed my questions, some of which weren't as trivial as one might think. In the era of AI-support, talking to real people was a great releif.

We engaged RemoFirst as our Employer of Record in Spain for one primary purpose: to ensure a smooth employment setup and support my husband's application under the Beckham Law regime. Unfortunately, our experience has been extremely disappointing. The initial employment contract contained an incorrect Social Security registration date ("alta en la Seguridad Social"), which is a critical detail for a Beckham Law application. After clearly requesting that the date be corrected and that my husband's Social Security number be added to the contract, the revised version still contained the incorrect date in the main body, was sent unsigned, and left the Social Security number field blank and highlighted. These were issues that had already been specifically identified and communicated. In addition, my husband's first salary payment was unexpectedly taken from our deposit rather than being processed through the normal payment mechanism. We were then required to replenish the deposit the following month. This should never have happened without clear communication and approval. The overall experience has been characterised by repeated administrative errors, lack of attention to detail, and the need for us to continually identify and chase corrections ourselves. When dealing with international employment, payroll, immigration, and tax matters, accuracy is essential. Unfortunately, that has not been our experience. Equally concerning has been the lack of communication from the team throughout this process. On numerous occasions, we have received little to no response to our enquiries. Updates have generally only been provided after we have repeatedly followed up and chased for answers. In some cases, meaningful responses were only forthcoming after we indicated that I would be forced to escalate the matter or take further action. As a client, we should not have to spend our time constantly monitoring work, identifying errors, repeatedly requesting updates, and chasing responses. The amount of time we have wasted managing issues that should have been handled correctly by RemoFirst has been significant and entirely unacceptable. I hope RemoFirst improves its internal quality control processes, as the level of service we received fell well below expectations.

Working with RemoFirst has been great - we've had a ton of questions and I've been anxious about the entire process as it's all been new. Dario, from our first chat, was incredibly patient and knowledgeable in working with us. Really grateful to have them as a partner in helping us expand outside of the US. Thanks Dario, Diana, and the RemoFirst team! Looking forward to continuing the partnership.

very good company, helped me get hired. very smooth process!!! I really recommend it. they helped me clear all my doubts and keep me very accompanied during every stage of the process. even after getting hired

What do you like best about RemoFirst? I like that RemoFirst allows me to work for my previous company from abroad, specifically from my Country of Origin, which helps me stay close to my family while continuing my work. It's easy to use with no cons I can think of. The initial setup was very easy on my side; I just had to review some documents and provide a few myself for them to review. I'm happy with the convenience it provides, and in some countries, there are incentives on salary taxes for workers moving there, which could be an additional reason to use RemoFirst. What do you dislike about RemoFirst? Since RemoFirst is the EOR, when it comes to signing and agreeing on contracts, it needs approvals and signing on multiple ends, which can take some time, but within reason in my case. What problems is RemoFirst solving and how is that benefiting you? RemoFirst allows me to work for my company from my Country of Origin, keeping me close to family. It's easy to use with no cons. In some countries, there are salary tax incentives for workers using RemoFirst.

Easy and user friendly