Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
142 reviews
reloptix.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hey everyone! Reloptix is a virtual reality lens insert company that was founded in Colorado USA. As VR users we came together with our experience in the optical field and design industry to find a better solution then was available on the market that were both over priced and not as convenient as they could be. Our inserts combine asthetics with the versatility of removable frames, making it easy to allow multiple users or change your prescription.
reloptix.com (reloptix.com) has 142 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 128 reviews with 5 stars · Clear filters
If you wear eyeglasses these are a necessity in my opinion. High quality. The lenses are easy to put on and take off because of the magnetic retainer that is provided with the lenses. Highly recommended!!
By Steve R.
Customer Service Rating: 5/5 If you have any questions regarding your order or about their lens, definitely reach out to them through e-mail, social media, or their Discord Server. They're so helpful and kind. Their customer service is the best service I've ever had in a very long time. I'm in their Discord server and they're always responsive. There's a channel where you can talk about vr-games or if you had any questions regarding your order status, etc. Asteel (on Discord!) and Jason are great at what they do. Actual product review: Product Rating: 5/5 I got prescription lens through Reloptix and it took a few weeks to arrive. I've got to say they are so worth purchasing, especially for the price. These guys work so hard to push out your order, but will also let you know if there are any bumps that may happen during the process. The blue light filter is worth adding to your order as well. I don't recall there being an upcharge for adding it either. It is a little difficult to snap on the magnetic base adapter on the Quest 2, but they do fit. You just have to make sure you push a little harder, but when they're snapped into place, they will stay on. At first, I thought that my left magnetic base adapter didn't align with the device, but I really had to push hard! :) 5/5 recommended! A few weeks later, I decided to order non-prescription lens inserts for when my siblings visit. They also wear glasses, but I figured I'd protect my actual Oculus Quest 2 lens since I hear they scratch so easily. Get the non-prescription lens if you have family or friends who wear glasses. You don't want to risk scratching the actual lens on your device. The non-prescription lens may seem unnecessary to purchase until you realize you have scratches on your device's lens that make your VR experience unpleasant. For Meta Quest 2 users, If you already have the prescription lens along with the base adapter and you'd like to order non-prescription lens, the base adapter will work with it too. I was honestly hesitant about the price of the non-prescription lens at first; however, due to my great customer service experience with Reloptix, I purchased them because I know I am being taken care of! Don't think about purchasing through them... just do it. You won't regret it. :D Adding more to my review: my non-prescription lenses are so great and very worth it. I love the blue light filter the most. Ever since I got them, I personally have not had any headaches. I should've gotten these lenses a long time ago! Thanks for taking care of me!!!
By Stephanie T.
Love that I don't need to wear my glasses while using my Oculus Quest 2!
By Charlie P.
Love the lens. It was easy to insert, they look great and match my prescription. When I received the Reloptix inserts I was excited about the case it came in. I saw videos of the special edition wooden box, which looked cool. I thought with my luck, my lens would arrive in a regular cardboard box or bubble wrap. The lens came in a black hard plastic box, that look like a professional camera case. I didn't open the box for two days I was so excited about the packaging. (Silly me getting excited about packing) Once I inserted the lens I was able to use my oculus without having to think about if I am going to wear my glasses which is a pain in the butt or contacts which is a bigger pain in the butt. I can see through my oculus as if I were wearing my glasses or contacts. Now that I have the inserts, I use my oculus more. I am sooo happy. I wish I bought these sooner. Love Love my lens. Thank you.
By Drella
I tried another brand first - ones that snap onto the Oculus eyepieces. One broke within two weeks (cracked holder and lens fell out) & the other lens did that a few weeks later. And that was with a single user. Then I ordered Reloptix. They took a few weeks to get but they are worth it! They are simple to remove, clean and reattach. I highly recommend. (For reference I wear progressive bifocals).
By Jana Alhart S.
Reloptix has amazing snap on prescription lenses for Oculus 2 and other VR sets. On top of that their customer support is even better with constant updates and extremely fast responses with helpful answers about your order and product support.
By Matt
Great customer service, great product. The order process was extremely easy. The ship time was fast. The lenses are perfect! I will definitely buy again when I need replacements.
By John H.
I ordered my lenses about a month ago, I love how transparent the company was with there shipping times and cost, not only that they kept me updated every time I asked for an update. My favorite part is if you upload your script for the lenses you get a 1 year warranty on them so if anything happens just contact them and they will take care of you they also allow the blue light filter for no additional charge.
By darth H.
