Reliant EnergyReviews of reliant.com

Response from Reliant Energy· Sep 10, 2026

¡Nos encanta saber que has decidido unirte a Reliant, Elizabeth! 🎉 Gracias por darnos la oportunidad de ser tu proveedor de energía. Entendemos que elegir una compañía de servicios eléctricos es una decisión importante, y nos sentimos honrados de que hayas depositado tu confianza en nosotros. Estamos comprometidos a brindarte un servicio confiable, herramientas útiles y la atención que mereces para que tengas una experiencia positiva desde el primer día. Te damos la más cálida bienvenida a la familia Reliant y esperamos superar tus expectativas en cada paso del camino. Gracias por elegirnos. ¡Estamos emocionados de acompañarte y demostrarte que tomaste una excelente decisión! ¡Que tengas un día maravilloso! - MF / Digital Care

Response from Reliant Energy· Sep 10, 2026

Good morning, Al Kupkowski. We are thrilled to hear about your experience! Thank you for sharing such a detailed and thoughtful review. It's wonderful to know that you've enjoyed reliable service, competitive rates, and a hassle-free experience with Reliant. We’re especially glad that our weekly energy updates have helped you better understand your usage patterns and stay informed about how everyday activities, from adjusting thermostat settings to hosting memorable family gatherings, can impact your energy consumption. Providing dependable electricity along with tools that empower our customers to make informed decisions is something we’re very passionate about. Knowing that these resources have added value to your experience means so much to us! Thank you for being a valued Reliant customer. We truly appreciate your trust and support, and we look forward to continuing to serve you with the exceptional service, reliability, and innovative tools you deserve for many years to come! Have a fantastic day! - MF / Digital Care

Response from Reliant Energy· Sep 9, 2026

Good afternoon. We are truly sorry to hear that you've decided to leave, and we regret that your experience did not reflect the level of service we strive to provide. Please know that your business and loyalty were sincerely valued, and we are disappointed to learn that we did not meet your expectations. We understand how frustrating billing concerns and account-related issues can be, and we never want our customers to feel unheard or unsupported. Your feedback is important to us, and we would welcome the opportunity to review your experience in greater detail and address any remaining questions or concerns you may have. If there is anything we can do to assist you, please don't hesitate to contact us. Our team is available 24/7 toll-free at 1-866-222-7100, and you can also chat with us online at: https://myaccount.reliant.com/public/supportCenter.htm?initiator=urlsm. Thank you for the time you spent with us and for allowing us the opportunity to serve your energy needs. We sincerely appreciate your past business and hope to have the opportunity to regain your trust and serve you again in the future. Best regards! - MF / Digital Care

Response from Reliant Energy· Sep 9, 2026

Hi there! Your trust and loyalty for more than 30 years it's a great privilege for all of us at Reliant! Thank you for sharing this endearing comment with us. We are thrilled to know we have exceeded your expectations and you're happy with our services! There's no bigger complement that when our customers say that they would recommend us to their family and friends. Please make sure to take advantage of our Referral Program where you and your referred friend can earn a $50 credit, you'll have more details about this program at https://www.reliant.com/en/residential/customer-care/account-management/customer-referral-program.jsp. We are happy to have you in our amazing team and look forward to continuing to power your home for a lot more years to come! Best wishes to you and your family! - MF / Digital Care

Response from Reliant Energy· Sep 9, 2026

Good morning, Natalie. We are truly honored by your wonderful feedback! Thank you for choosing Reliant and allowing us to serve you for more than 20 years. Loyalty like yours means so much to us, and we're thrilled to know you've found us reliable, informative, and committed to our customers throughout the years! It's especially rewarding to hear that our representatives have taken the time to answer your questions and provide the support you deserve. Delivering exceptional service remains our top priority, and your kind words inspire us to keep doing our very best! Thank you for being such a valued part of the Reliant family. We look forward to continuing to power your home and earning your trust for many years to come! Have a beautiful day! - MF / Digital Care

Response from Reliant Energy· Sep 9, 2026

We are delighted to hear that you feel confident and cared for with Reliant as your energy provider, Barbara! Thank you for taking the time to share your experience and for recognizing our commitment to providing reasonable rates and exceptional customer service. Knowing that you feel secure and supported means a great deal to us. We work hard every day to deliver reliable energy solutions while putting our customers at the heart of everything we do! Thank you for being a valued member of the Reliant family. We truly appreciate your trust and look forward to serving you for many years to come! Have a great day! - MF / Digital Care

Response from Reliant Energy· Sep 9, 2026

Hello Oralia. We are thrilled to hear that our Reliant representatives have been so helpful! Thank you for taking the time to share your experience and recognize the efforts of our team. Providing friendly, knowledgeable, and caring service is something we take great pride in, so it means a lot to know that our representatives have made a positive impact. We understand how important it is to have support you can count on, and we're delighted that our team was able to assist you and make your experience a great one. Thank you for choosing Reliant and for placing your trust in us. We truly appreciate the opportunity to serve you and look forward to continuing to provide the exceptional service you deserve for many years to come! Loving regards! - MF / Digital Care

Response from Reliant Energy· Sep 9, 2026

We are truly touched by your incredible message and the remarkable loyalty your family has shown Reliant through the generations, Rosa Ann! Knowing that your grandmother trusted us, that you've been with us throughout your 46 years of marriage, and that Reliant has been a part of your life for so many decades is an honor beyond words! Customers like you are the heart of our company, and we are deeply grateful for the trust and confidence you've placed in us year after year. To have been able to serve your family across generations is something we cherish, and it inspires us to continue providing the reliable service and care our customers deserve. Thank you for being such an important part of the Reliant family. Your lifelong loyalty means the world to us, and we look forward to continuing to power your home and serve you with the same dedication for many years to come! Have a marvelous day! - MF / Digital Care