Great service
Great service
By Greg F.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
204 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1978, Reliable Heating & Air services Georgia homeowners with air conditioning and heating repairs, HVAC installation and heating and cooling maintenance. Reliable Heating & Air also provides same day emergency plumbing with over 25 licensed plumbers in Atlanta and electricians.
Reliable Heating & Air (reliableair.com) has 204 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
204 approved reviews, newest moderated first
Great service
By Greg F.
Mike, who came to inspect the HVAC was outstanding . He was extremely helpful explaining my several concerns regarding the age of my furnace. Mike resoved an issue I had with billing . Not all service people are willing to take the time to be patient with homeowner concerns. Than you, Mike
By Patricia K.
It is very clear that there are several red flags when dealing with your company.
By customer
Response from Reliable Heating & Air· Oct 15, 2026
Thank you for bringing your concerns to our attention. We would like the opportunity to review and address the issues you've described. To assist us in investigating your concerns, please email your account details, service address, and contact information to [email protected] .
Service was extremely excellent
By Daniel T.
Everything that could’ve gone wrong went wrong damaged equipment, new equipment not working properly when installed there was a hole put in my one of my ducks up in the attic. They left a rusted drain pan under a brand new unit in the attic they leveled the outdoor unit with blocks out of my backyard.
By Mike H.
Response from Reliable Heating & Air· Oct 8, 2026
We're sorry to hear about your experience. We'd like the opportunity to review these concerns, but we were unable to locate an account under the name provided in this review. Please email [email protected] with your full name, service address, and account information so we can investigate and assist further. Thank you.
Great technician... Mike
By customer
You did not replace my A/C
By Customer Thomas F.
Response from Reliable Heating & Air· Oct 8, 2026
Thank you for your feedback. We would be happy to review your concern; however, we were unable to locate an account matching the name provided in your review. Please email [email protected] with account information you may have so we can properly investigate the matter and assist you. We look forward to hearing from you and resolving any concerns you may have.
The young plumber, Mark, "dogged" his seeking the source of our leak. I appreciate his "sticktoitness". He is also very polite. An asset to your company. Please note, I do not "hand out" these compliments often. He really is great to work with.
By Marsha F.