That the $29.99 maintenance plan does not cover filters and it should.
Please do not charge customers for filters if they pay monthly for service.
By customJennifer L.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
204 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1978, Reliable Heating & Air services Georgia homeowners with air conditioning and heating repairs, HVAC installation and heating and cooling maintenance. Reliable Heating & Air also provides same day emergency plumbing with over 25 licensed plumbers in Atlanta and electricians.
Reliable Heating & Air (reliableair.com) has 204 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
204 approved reviews, newest moderated first
Please do not charge customers for filters if they pay monthly for service.
By customJennifer L.
Very nice, accomodating tech. He communicated all that he did.
By Joann V.
The technician
By customer
Plumber was courteous and professional.
By customer
The technician arrived early in the projected time slot and went right to work to check and service my system. He thoroughly checked everything and was done in under an hour.
By Michael A.
He came in and did what was needed and also did a therough check. He explained what was going on and was done quickly.
By customer
Excellent service by tech
By Antoinette W.
Timely, professional and efficient
By CP