REL AcousticsReviews of rel.net

First, I agree with Neil. They never answer the phone. I bought a HT sub late last year and in May 2026 it craped-out. Contacted customer service by phone and no answer. Texting and texting and finally got a response and a RA by June. Sent the amp to Ca and waited 2 months only to have the new amp DOA. I tested the AMP the best I could and it's dead, no output. I been trying to get this issue resolved since last week and just get a stupid email saying gently push on the driver maybe it's stuck.

I had high hopes for REL. I live in the USA and shocked they don't answer their phone and never return calls. How can you order a sub?? I wonder if John Hunter knows this? So shocked at this company. Never expected this.