Site and time are excellent
The website is easy to use and finding what I needed without any work was great. The check out was also very easy and quick.
By Lorry L.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
215 reviews
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Rehab Store is your companion on your road to recovery. Buy orthopedics, pain management, hot & cold therapy, daily living aids, fall prevention, exercise equipments, activity helpers, CPM, modalities, braces & splints at affordable prices.
rehabstore (rehab-store.com) has 215 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
215 approved reviews, newest moderated first
The website is easy to use and finding what I needed without any work was great. The check out was also very easy and quick.
By Lorry L.
took over 30 minutes to figure out how to order for the right hand. also there isn't anything stating return policy since i do not know if these will fit both hands/arm/wrist since ordering for my sister who is bedbound with late stage multiple sclerosis and is on feeding tube, suprapubic catheter. I need to be able to put on her hands/arm wrist to stop contractures from getting worse like claws, need this device to be able to flatten her fingers and keep wrist straight
By Lisa C.
I purchased two metagrip thumb supports for my husband and I on 10/17/25. As of today, I have yet to receive tracking information. I called customer service re: the status of my order and the representative acknowledged that the product was in stock. So, why the delay? WHY? Medical supplies are ordered out of necessity. There should be a sense of urgency for all orders. Very disappointed in the speed in which my order is being handled.
By Hope
easy access and purchaase instructions
By Barbara A P.
Sizing instructions were pretty clear.
By Ruth C.
Easy access to item.
By Lynn
Order supplies for amputee. Never received items, have to dispute to get refund + shipping
By thai N.
I placed an order on August 21st and was told the expected delivery time was 5–7 days. After 9 days, I was informed it would take another 5–7 days to ship. The item was never shipped at all. At the 3 week mark, I requested a refund. It is now 5 weeks, and I still have not received my refund.
By Dylan S.