Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
215 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rehab Store is your companion on your road to recovery. Buy orthopedics, pain management, hot & cold therapy, daily living aids, fall prevention, exercise equipments, activity helpers, CPM, modalities, braces & splints at affordable prices.
rehabstore (rehab-store.com) has 215 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 18 reviews with 3 stars · Clear filters
I did not like that the payment options do not include Apple Pay. And that I had to resubmit my information. That makes me nervous. In fact, while I was writing this review, I received an email from my bank asking me is this purchase was authorized. Obviously, you guys do not have a solid reputation financially wise, even as my purchase was relatively small. Hope you get better. Thank you for the opportunity of sharing my perspective.
By MGC
Signed up for email to get discount and after I put all the order information in and added the discount code, RSAM26, said it was expired? Really??? During the time it took me to put my payment information in ??? Disgusted.
By Wayne
Frustrating experience setting up the account (had to re-enter at least 4, probably 5 times with no clear-cut indication of reason had to repeat.) I am a new customer but the code for 10% discount for first order, "RSAM26", was responded to with a message that the code had expired. Unnecessary irritation! However, I was happy to be able to replace my Right Wrist and thumb brace with the model I have been using but lost.
By Carol B.
I signed up for a 10% discount by providing my email. When I entered the code provided it said the code was expired
By Margaret L.
The code "RSAM26" that I was given, upon entering your site and entering my email to sign up, said it was "expired", when I entered it upon immediate checkout. I looked at your site again, and saw scrolling pictures of some other items for sale, and saw code "RSNMi26" in one of the pictures. I randomly tried entering that code, and that one worked. Fortunately. Then I put my Billing Address, but a different Shipping Address in, and selected PayPal. On PayPal, it showed being shipped to my Billing Address, which was incorrect. PayPal said that I could not change it on PayPal, because that was the address that the vendor sent to them, and if I wanted to change it, I had to go back to the vendor and change it. The only way I could get it to ship to the separate Shipping Address was to change the Billing Address to the Shipping Address, but also leave the "Ship to a Different Address." At least I got it done. Hope they are good products, after all this. P.S.- And I don't like the fact that, when asked to leave a Review, TrustPilot already had the "Marketing" and "Targeting" options selected on the cookies for Settings. Fortunately, I first went to Manage Settings and changed (turned off) those optional settings.
By Bell W.
15% off didn’t work. ItIt wouldn’t let me check out after I signed up. I had to start again so I lost the discount.
By Diane L.
Cart kept glitching. I've never had such a difficult time checking out.
By Cathy M.
Making an account and are you human features frustrating
By Deborah
