Very good and honest service.
Very good and honest service. Saved me a lot of money. I gave 4 stars because it seems to me like it doesn’t cover all the possibilities for getting a refund.
By Bar H.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
382 reviews
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We've helped our clients recover thousands of dollars from Amazon. Our state-of-the-art FBA reporting system gives you back control of your FBA account. Get reimbursed by Amazon without losing hours of your day.
Refunds Manager (refundsmanager.com) has 382 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
382 approved reviews, newest moderated first
Very good and honest service. Saved me a lot of money. I gave 4 stars because it seems to me like it doesn’t cover all the possibilities for getting a refund.
By Bar H.
Refunds Manager has worked well for me. They have found lost or damaged merchandise that AMZ had to reimburse, and have also followed up on returns and refunds, making sure that AMZ pays me what they should. I would never have the time to follow up on all this "lost" money, but Refunds Manager takes care of all of it for me.
By yvonne van G.
I managed to get a lot of refunds from amazon with refund manager. They are creating cases I manually and not automatically like other companies (which is against amazon TOS). My only regret is that the fee structure should be a little different. I am charged 25% of a refund to one item which take me the same about amount of effort for them. But some of my products are very expensive and it just doesn’t seem justified to pay that steep of a price.
By Liat S.
Great job on getting reimbursements
By Bar
The team do an amazing job at getting refunds for lost, stolen and broken items. My only caveat is the 25% they charge in order to do so as I could do the same thing myself and keep 100% of the money.
By Trey
It just works. We got over $10,000 refunded within 3 years.
By Sergiy L.
Refunds Manager has made it easy to recapture money I'm completely entitled to but probably wouldn't have taken the time to go after. I'm a fan!
By Erika Kerekes, Not K.
OK service to get refunds
By Frieda