Really good service
Really good service, get me back some money.
By Blu
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
382 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We've helped our clients recover thousands of dollars from Amazon. Our state-of-the-art FBA reporting system gives you back control of your FBA account. Get reimbursed by Amazon without losing hours of your day.
Refunds Manager (refundsmanager.com) has 382 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
382 approved reviews, newest moderated first
Really good service, get me back some money.
By Blu
great company to deal with
By Dave S.
They investigate all areas of my inventory. They don't miss a single item. Their service is very professional, reliable, and consistent. Free's up more of my time, I have no issues with them. They do what I need done without ever involving me. Seamless, efficient and I wish more services for Sellers operated like Refunds Manager. Well done!
By Denise
I don't see a reason why a seller should not sign up... nothing to loose thousands to gain
By Joshua T.
Seamless and gets back money that would otherwise be lost. I reconcile shipments myself but all else I leave to refund manager to take care of.
By Yossi C.
Love your tedious work. Thank you! Renate
By renate
For the most part the service provided by Refunds Manager is good. But I find that the 25% they take is quite high. Furthermore, please be aware that they also take 25% for goods that were misplaced by Amazon and then found. For that part it seems quite pointless since Amazon eventually locates these products anyway. What we do now is make sure we track what we can without the help of Refunds Manager and only leave the rest to them. If they took a lower percentage then we would just let them do all the work without worrying about the cost.
By RXXXX
Response from Refunds Manager· Aug 30, 2018
We are always on top of our reimbursements and in case Amazon reverses anything we always credit back our clients the amount reversed Thanks for continuing to use our service
Not just good service great service and much more
By esther