great product..
great product... their % take is worth it bc i can spend time elsewhere
By Perry W.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
382 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We've helped our clients recover thousands of dollars from Amazon. Our state-of-the-art FBA reporting system gives you back control of your FBA account. Get reimbursed by Amazon without losing hours of your day.
Refunds Manager (refundsmanager.com) has 382 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
382 approved reviews, newest moderated first
great product... their % take is worth it bc i can spend time elsewhere
By Perry W.
Easy signup, I'm constantly getting refunds
By Jerom S.
they are amazing and very thorough and have great customer service
By Max
exellent and powerful
By PARK JUN Y.
Having purchased and signed up for several non-refundable, useless, ultimately irrelevant to my business and just another thing for me to learn, I was done with all these fancy new apps to help us paralyzed Amazon Sellers. I had long thought: I make mistakes all the time, why do I take it for granted that Amazon doesn't. I really need to go through all these reports and find out where Amazon owes me, but, then there was the stark reality of no time, where to look, how to reconcile and when I'm managing 5 staff, teaching new ones Amazon basics and finding more new things for me to learn. Pumping out 150-300 orders a day, swallowing ridiculous return claims, looking at damaged units held at FBA, the last thing I want to do is try to figure out with Seller Support that Amazon has made mistakes. I was frustrated and exhauted. Then when things slow down to 20 orders a day, I'm thinking about ramping up business and buying, not building an algorithm, much less spelling it. Then came Refunds Manager. Over the last 4 or so years Refunds Manager has literally put THOUSANDS OF DOLLARS back into my business that i would never been able to find. You don't get paid unless you find the money - genius! Outstanding support and moreover, thank you for doing what I can't and literally won't do! HIGHLY RECOMMENDED
By Nicole C.
Response from Refunds Manager· Mar 31, 2020
Thank you so much for your detailed review! We are so glad you find our service useful and worth it.
getting the job done as promised. Hopefully they can find a lot more!
By John
Response from Refunds Manager· Mar 25, 2020
Thanks for the review!
they are pros in their field, helped to return a large amount, which we almost lost forever. Thanks!
By Olivia
Response from Refunds Manager· Mar 25, 2020
Thanks for the review!
It's good. I am using it for the last 3 years.
By Khaja Taiyab M.
Response from Refunds Manager· Feb 13, 2020
Thanks for the review!