Customer service was great!
Customer service was great! Keyla was quick to respond and super helpful. Highly recommend.
By BK
Response from ReflexMD· Sep 2, 2023
Thank you for your words, we are here for to help with anything you need!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,747 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Try ReflexMD Today ReflexMD makes weight management simple. Our innovative telehealth platform connects consumers directly with board-certified physicians, enabling high-quality care in the comfort of home. Our white-glove concierge service, through our Wellness Advisors, guides consumers on every step of their wellness journey, providing education and motivation as well as convenient, affordable access to provide GLP-1 weight management medications. Real solutions. Doctors who care. Results you see and feel. That’s the ReflexMD promise. Contact Us ReflexMD is changing the way people manage their health. First Stop: weight management. We’re addressing America’s obesity epidemic by providing consumers access to the GLP-1 medications. We believe healthcare should be accessible and reliable for everyone, so we’re building a future where high-quality care and treatments are always within reach.
ReflexMD (reflexmd.com) has 2,747 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
2,747 approved reviews, newest moderated first
Customer service was great! Keyla was quick to respond and super helpful. Highly recommend.
By BK
Response from ReflexMD· Sep 2, 2023
Thank you for your words, we are here for to help with anything you need!
This process has been simple and easy to navigate. Keyla has provided excellent customer service. She is extremely responsive and works diligently to resolve any issues or concerns.
By Anonymous
Response from ReflexMD· Sep 2, 2023
Thank you so much, if you need anything, please let us know.
I filled out the paperwork and the company took my initial payment. Later the doctor said I did not qualify. This is fine but they DID NOT REFUND MY PAYMENT. How can they just cancel your medication and not automatically refund the money they took?!
By LAM
Response from ReflexMD· Sep 2, 2023
Hello LAM, we refund everyone who does not qualify. Please reach out to me with your information so I can help. [email protected]
Absolutely TERRIBLE Company. I completed all of the required information-Was charged $297.00 and then within 30 minutes was denied. Ok-That is fine, however the $ has not been refunded, and SUDDENLY no emails, voicemails, or texts to the company have been responded to. Funny-I could talk to them when they wanted my money! TOTAL SCAM!
By Commadsam71!
Response from ReflexMD· Sep 2, 2023
Hello Commadsam71! we refund every person who does not qualify. Please reach out to me with your information so I can help. [email protected]
Awesome support and service.
By Cass C.
Response from ReflexMD· Sep 2, 2023
Thank you Cass, we are here anytime you need us!
Simple and easy! Any concerns you have, they respond. Great customer service!!
By KATIE
Response from ReflexMD· Sep 2, 2023
Thank you Katie; if you need anything let us know!
I deal with Keyla and she goes out of her way to make sure I am having no problems. The meds are the most affordable of any of the ones I have checked out. Easy to work with, meds arrive on time,, the access to the doctor, I could go on and on.
By Debbie W.
Response from ReflexMD· Sep 2, 2023
Thank you Debbie!!!
Frustrated! You cannot reach a person when you call. The recording tells you to leave a message. I sent an email and got no response. I spent a lot of money with this company and am stuck without what I paid for.
By SERENA
Response from ReflexMD· Aug 14, 2023
Hello Serena, I personally helped you, and we were able to get a successful outcome. Please let me know if I can do anything else.