Customer service is great
Customer service is great. Natalie was quick to respond and helpful in meeting my needs
By Teddi
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,747 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Try ReflexMD Today ReflexMD makes weight management simple. Our innovative telehealth platform connects consumers directly with board-certified physicians, enabling high-quality care in the comfort of home. Our white-glove concierge service, through our Wellness Advisors, guides consumers on every step of their wellness journey, providing education and motivation as well as convenient, affordable access to provide GLP-1 weight management medications. Real solutions. Doctors who care. Results you see and feel. That’s the ReflexMD promise. Contact Us ReflexMD is changing the way people manage their health. First Stop: weight management. We’re addressing America’s obesity epidemic by providing consumers access to the GLP-1 medications. We believe healthcare should be accessible and reliable for everyone, so we’re building a future where high-quality care and treatments are always within reach.
ReflexMD (reflexmd.com) has 2,747 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
2,747 approved reviews, newest moderated first
Customer service is great. Natalie was quick to respond and helpful in meeting my needs
By Teddi
Great response when I wanted to cancel, unfortunately my budget has gotten a little tighter due to some additional unforeseen expenses. I didn't get any feedback when I posted my 2nd update as far as my weight loss or if I should increase my dosage from a doctor. The form asked me if I thought I needed to update the dosage? I am not a doctor so I wasn't really sure the appropriate response so just said yes. Still overall, I reduced my weight, not sure if it was actually the medicine or the mental state I put myself in to lose the weight.
By Kelli
I'm on my second month and I have lost 9 lbs. Still can't see the difference but hopefully by next month I can lose more weight.
By Rebecca G.
Reflex MD has been fantastic for me. I have lost a bit of weight, they were there for me every step and made it easy to get product. Thank you
By Karen
When nothing else worked for weight loss, I chose to try a GLP-1. Working with ReflexMD, and my designated doctor, has been a seemless process. I'm down13 pounds in 8 weeks. I'm thrilled, and quite honestly, amazed. Is it worth the money? Yes, 100%.
By Amy
Process is easy. I’ve been on the Semagultide for about 5 months. I’ve lost over 30 pounds. I had high blood pressure, pre type 2 diabetes, elevates A1C & classified morbidly obese. My health is better. I can actually go walking w/o stopping every 10 minutes to catch my breath. I’m wearing clothes that I hadn’t been able to wear in ten years. Most importantly…. I feel the best I’ve felt in years
By Robb T.
The thoughtful people who are there to support and answer your questions. Reflex MD encourages you to have your health provider to be involved as part of your team to see you succeed in your weight loss.
By Diana
Exchange of information timely and informative. Weight loss tracking, lab monitoring completed local. Educational materials related to weight loss journey easy to undetstand.
By terry M.