Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,747 reviews
ReflexMDSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Try ReflexMD Today ReflexMD makes weight management simple. Our innovative telehealth platform connects consumers directly with board-certified physicians, enabling high-quality care in the comfort of home. Our white-glove concierge service, through our Wellness Advisors, guides consumers on every step of their wellness journey, providing education and motivation as well as convenient, affordable access to provide GLP-1 weight management medications. Real solutions. Doctors who care. Results you see and feel. That’s the ReflexMD promise. Contact Us ReflexMD is changing the way people manage their health. First Stop: weight management. We’re addressing America’s obesity epidemic by providing consumers access to the GLP-1 medications. We believe healthcare should be accessible and reliable for everyone, so we’re building a future where high-quality care and treatments are always within reach.
ReflexMD (reflexmd.com) has 2,747 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
2,747 approved reviews, newest moderated first
Very on top of things, your company has been very honest, and that is rare now a day~🤗
By Nancy
Response from ReflexMD· Oct 2, 2024
Hi Nancy, We're delighted to hear about your positive customer experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
Expensive and not worth anything. I have lost no weight with this product. Do not waste your money. If I could give 0 stars, I would. The only thing that would make this experience better is a total refund of the two month’s worth of money I spent.
By N.
Response from ReflexMD· Jul 9, 2024
Hello there, I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. I have requested your information here through Trustpilot so we can locate your account and reach out directly to solve this issue. We look forward to making things right.
Fast response and very professional
By Desiree
Response from ReflexMD· Oct 2, 2024
Hello Desiree, We're thrilled to hear about your positive experience! Your feedback motivates us to continue delivering exceptional service. If you ever need assistance, please don't hesitate to reach out. Thank you for choosing ReflexMD to support your health journey.
Quick and Easy
By Mr. L.
Response from ReflexMD· Oct 2, 2024
We're delighted to hear about your positive customer experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
I was very happy with the customer service provided during my time using ReflexMD. When it was time to cancel, I had no problem reaching a representative and she canceled my subscription immediately. The medication didn’t agree with me, when I increased the dosage, because I am prone to acid reflux, and it seemed to make it worse. So I was never able to increase my dosage to the full dose. The doctor did recommend taking an over the counter medication for reflux, which I did for two weeks. It helped somewhat, but I didn’t want to stay on the OTC med for longer than two weeks, so I stopped. I did lose about 5lbs on the lowest number of units, and will continue to take the lower dose, until the meds are gone.
By Nancy M.
Very fast shipping, great customer service
By Caiti
Response from ReflexMD· Oct 2, 2024
Hello Caiti, We're delighted to hear about your positive customer experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
Lowered my cost with 3 month payments rolled into one. Prompt communication. Prompt delivery.
By Hayley
Quick response to all of my questions. Very friendly. Prompt shipping.
By Bruce
