Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,747 reviews
ReflexMDSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Try ReflexMD Today ReflexMD makes weight management simple. Our innovative telehealth platform connects consumers directly with board-certified physicians, enabling high-quality care in the comfort of home. Our white-glove concierge service, through our Wellness Advisors, guides consumers on every step of their wellness journey, providing education and motivation as well as convenient, affordable access to provide GLP-1 weight management medications. Real solutions. Doctors who care. Results you see and feel. That’s the ReflexMD promise. Contact Us ReflexMD is changing the way people manage their health. First Stop: weight management. We’re addressing America’s obesity epidemic by providing consumers access to the GLP-1 medications. We believe healthcare should be accessible and reliable for everyone, so we’re building a future where high-quality care and treatments are always within reach.
ReflexMD (reflexmd.com) has 2,747 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
2,747 approved reviews, newest moderated first
Great customer service!
By Aristicara
Response from ReflexMD· Oct 16, 2024
We're delighted to hear about your positive customer experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
Prompt response from Kristin with a personal situation.
By Ina
Response from ReflexMD· Oct 15, 2024
Hello Ina, Thank you so much for taking the time to share your positive review of your recent customer service experience with us! We are thrilled to hear that you had a great interaction with our team. (Go Kristin!) Providing exceptional customer service is a top priority for us, and your feedback motivates us to continue delivering outstanding service to all of our valued customers. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help!
Jennifer is amazing! She has answered all my questions and concerns.
By Millisa N.
Response from ReflexMD· Oct 15, 2024
Thank you so much for taking the time to share your positive review of your recent customer service experience with us! We are thrilled to hear that you had a great interaction with our team. (Go Jennifer!) Providing exceptional customer service is a top priority for us, and your feedback motivates us to continue delivering outstanding service to all of our valued customers. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help!
thank you meds delivered as promised
By Steven S.
Response from ReflexMD· Oct 15, 2024
Hi Steven, We're delighted to hear about your positive customer experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
The medicine was nearly 2 weeks in arriving after Dr. Approval
By Susan L.
Response from ReflexMD· Oct 15, 2024
Hello Susan, We are truly sorry to hear about your negative experience, and we appreciate you bringing this matter to our attention. Your feedback is crucial as we strive to improve our services. We will be reaching out to you directly to address your concerns. Thank you for giving us the opportunity to make things right.
Horrible, I haven't provided any updated info in over 6 months. I was told thry couldn't send more if I didn't. Yet they continue to send it with no check ins. Additionally I was told the price would drip to $297 when I previously called to cancel. It never did. They dropped it for 3 month from $497 to $347. This company is a joke, total ripoff. You can get it cheaper from many other places where tgr Dr. Actually checking in with you.
By Spezialkraft
Response from ReflexMD· Oct 15, 2024
We are truly sorry to hear about your negative experience, and we appreciate you bringing this matter to our attention. Your feedback is essential as we continuously work to improve our services. We have requested your information through Trustpilot so we can locate your account and reach out directly to resolve this issue. We look forward to making things right.
Everything about Reflex MD is awesome! Easy to use website too!
By Laura
Response from ReflexMD· Oct 15, 2024
Hi Laura, We're thrilled to hear about your positive experience! Your feedback motivates us to continue delivering exceptional service. If you ever need assistance, please don't hesitate to reach out. Thank you for choosing ReflexMD to support your health journey.
Jericho was a great help At reflex MD. I actually got to work with him on two occasions. Both times I was very happy with the results. ReflexMd Was instrumental and helping me reach my weight loss goals. I would not hesitate to reach out to them again in the future.
By Consumer
Response from ReflexMD· Oct 15, 2024
Thank you for sharing your positive review of your recent customer service experience with us! We’re delighted to hear that you had a great interaction with Jericho! Providing exceptional service is our top priority, and your feedback inspires us to keep up the good work. If you ever need assistance in the future, please don't hesitate to reach out. We're always here to help!
