Steven is a great sales rep that always…
Steven is a great sales rep that always follows through and manages the process well.
By Orders
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
390 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Refine Packaging makes it simple for businesses to design and order custom boxes and affordable packaging online. With quick turnaround & low minimums – We're a leading wholesaler for a reason. Get a free quote on quality mailer boxes, custom pillow packaging, affordable shipping boxes and more at www.refinepackaging.com.
Refine Packaging (refinepackaging.com) has 390 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
390 approved reviews, newest moderated first
Steven is a great sales rep that always follows through and manages the process well.
By Orders
Refine Packaging did a great job and delivered our products on time.
By Customer
I reached out to Refine packaging for a quick turnaround on retail boxes that our packager was having difficulty sourcing. In less than two weeks I had everything I needed while my other supplier was still estimating over a month to complete.
By Brian B.
Brians customer service and responsiveness is awesome. He deserves 5 stars for that. Because the delivered product is part of the experience, I have to give 4 stars because the corrugate displays were not fully dry. Until we take them out and air dry them they can't be folded or sent because they fold in places where they shouldn't and lack structural integrity.
By Trevor H.
I worked with Refine Packaging on new packaging (envelopes) for my handmade, bean-to-bar chocolate bars. David was very responsive and helpful. I sent him the designs I created and Refine Packaging reworked them to fit the envelopes. They sent me multiple previews of what the finished product would look like. I received the package pretty quickly and the envelopes turned out perfectly. Will be working with them again. I highly recommend them!
By Geri
David White was incredibly helpful and efficient in having our boxes made and shipped. Without his help, we would not have had boxes for our anniversary party. I will definitely work with David and Refine Packaging again in the near future.
By Erik
Professional, fast and cost effective. Setting up a new packaging for products can be hard but Refine made it quick and easy.
By NIC I.
Zack and the Refine Packaging team were attentive, courteous, professional and hard-working. They helped us work through several iterations of box design and changes, always with a great, service-oriented attitude.
By Holly C.