Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,324 reviews
RedBox RxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Over 1 million consultations have been completed by RedBox Rx provider network. Take back control of your healthcare with RedBox Rx. We are a telehealth provider and online pharmacy that offers transparent, affordable pricing on prescriptions and convenient online doctor consultations on your schedule. Our experienced, licensed providers are passionate about serving patients through telemedicine and provide access to care across more than 30 conditions. Providers specialize in mental health, women's health, men's health, dermatology and primary care. Take control of your health and wellness today with RedBox Rx.
RedBox Rx (redboxrx.com) has 1,324 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
1,324 approved reviews, newest moderated first
She was so helpful and fast. I get nervous on calls like this but she put me at ease. Thank you!
By T M.
Response from RedBox Rx· Aug 13, 2024
Thank you for your kind review! We are so glad our process and our provider was able to give you such a positive experience. All of us at RedBox Rx thank you for trusting us with your care.
I really liked her, she was professional and courteous. We had a very nice conversation. I would recommend her any time.
By Donna
Response from RedBox Rx· Aug 9, 2024
Thank you for your kind review Donna. We are so glad that you had a good experience with your RedBox Rx and sincerely appreciate your recommendation.
I’ve used them twice in the past year, and I have not encounter any problems. The website says they can take 24hrs to reply, or 48hrs to give shipping information, but in my experience it has always been super fast, reply within an hour or less, and tracking information within 8-10hrs. I travel a lot for work so it is hard sometimes to get a doctor’s visit, but thanks to Redbox Rx, I can get taken care of, and heal promptly. Medicine arrives fast.
By Winever G.
Response from RedBox Rx· Aug 9, 2024
Thank you for your kind review. We do our best to provide quick and easy access to quality healthcare for all of our patients, and we are so glad to hear that our service has been of help to you on more than one occasion. All of us at RedBox Rx sincerely thank you for your continued support and for trusting us with your healthcare needs.
They made service quick and easy to use. The health information that you complete wasn’t horrible and they did request recent lab work. I completed the information Monday and received my migraine medication on Thurs!
By Heather S.
Response from RedBox Rx· Aug 8, 2024
Thank you for your kind review Heather. We are so glad that you have found success with RedBox Rx, and sincerely hope that we can help you again in the future.
God Send! In some scenarios medical professionals are awesome. However, there are those bad apples that know what you need, yet they purposely don't give it to you. So you're left alone, in a pickle, and scared. In today's world, it's easy to happen. I am happy I found, RedBox RX. I had a need met. People want to be heard. They hear. Thank you.
By Izzy
Response from RedBox Rx· Aug 8, 2024
Thank you for your kind review Izzy. We always strive to provide the best service possible for all of our patients. If we don't meet the high expectations we set for ourselves, please let us know so that we can make it right!
I cannot believe how efficient this system proved to be. I have eczema and have struggled my entire life with skin issues. Sadly, my insurance makes it difficult to get a simple tube of hydrocortisone cream. I have to go in and see my physician and that usually takes a week at least to be seen. A week doesn’t sound like a long time to wait, But it can feel like eternity when you have eczema on your face and neck or hands and arms, and everyone sees it and stares at it And you feel uncomfortable and your own skin. Please RedBox, keep up the great work! And everyone else, Support this company and let’s keep them in business!
By Consumer
Response from RedBox Rx· Aug 8, 2024
Thank you so much for this very kind review. We believe that every one of our patients has the right to quick and easy access to quality healthcare and to be able to get that care in a place that they feel safe and comfortable. All of us at RedBox truly love helping our patients and sincerely want to do the best that we can for them. We greatly appreciate the support, and if ever we cannot meet the high expectations we set for ourselves, please let us know so that we can make it right!
You may pay more as opposed to using insurance, but all the red tape is gone with RedBox. I've been on a lot of different meds through the years and have figured out what works best. So when I saw they offered it here, I decided I could live with the higher price. You can get an appointment any time most days, even same day within the hour sometimes. Doctors/ nurses are professional and respectful and very to the point. I get in, get out, get my meds, all from home. I've always been an anxious person when it comes to doctors, so this service is a godsend.
By Rani S.
Response from RedBox Rx· Aug 8, 2024
Thank you for your kind review Rani. We are so glad that we can help take away some of those fears and anxieties that some people experience at the doctor's office with our service. Our goal is to be able to provide all of our patients with quick and easy access to quality healthcare. Thank you for trusting us with your care Rani, and we sincerely hope to be able to help you again in the future.
I placed an order and in less than 24 hours I had over $500 in fraudulent charges on my credit card.
By Mike Z.
Response from RedBox Rx· Aug 8, 2024
We are very sorry about the fraudulent charges on your credit card you have experienced. If you would like to give our patient care team a call at 844-733-2697, they would be happy to go over any billing statements or receipts with you, so you know what charges on that credit card came from RedBox Rx.
