Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,324 reviews
RedBox RxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Over 1 million consultations have been completed by RedBox Rx provider network. Take back control of your healthcare with RedBox Rx. We are a telehealth provider and online pharmacy that offers transparent, affordable pricing on prescriptions and convenient online doctor consultations on your schedule. Our experienced, licensed providers are passionate about serving patients through telemedicine and provide access to care across more than 30 conditions. Providers specialize in mental health, women's health, men's health, dermatology and primary care. Take control of your health and wellness today with RedBox Rx.
RedBox Rx (redboxrx.com) has 1,324 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
1,324 approved reviews, newest moderated first
Very respectful towards my needs
By Richard S.
Response from RedBox Rx· Oct 20, 2024
Thank you for your kind review Richard! We hope to be able to continue to help you with your healthcare needs at RedBox Rx as well!
At the moment I am impressed! Redbox Rx clearly explained their mission and what I should expect. I followed the instructions and in less than 1 hour my entire process was completed. My prescription medication is being processed for shipment now. The convenience was superb, not having to take the time to schedule an appointment and then wait to be seen days or weeks later and finally get the prescription. I will recommend Redbox Rx to my family and friends.
By Emma B.
Response from RedBox Rx· Oct 20, 2024
Thank you for your very kind review and your kind recommendation Emma! If you ever have any questions or concerns at any point in the process, please reach out to our RedBox Rx patient care team at 844-733-2697. We are truly happy to help!
Ease of use is the biggest perk. No making appointments and waiting in office. They send you a link for a follow up after your appointment. It's a new day in healthcare.
By Laura F.
Response from RedBox Rx· Oct 20, 2024
Thank you for your kind review Laura! Patients are truly are passion and our priority at RedBox Rx! We strive to provide the best healthcare possible with an exceptional level of service for our patients!
So grateful to have found RedBox Rx! Exactly what I needed with fast shipping. By having medication on hand, I can stop UTIs immediately.
By elizabeth H.
Response from RedBox Rx· Oct 20, 2024
Thank you for your kind review Elizabeth! We are so happy to have been able to help you at RedBox Rx!
Professional
By Joseph S.
Response from RedBox Rx· Oct 20, 2024
Thank you for your kind review Joseph!
I was charged over six hundred dollars for treatment I never received
By Elizabeth M.
Response from RedBox Rx· Oct 20, 2024
Hello Elizabeth. Please give our patient care team a call at 844-733-2697, and we would be happy to help you solve this issue.
Order was fulfilled and shipped lightning fast! Arrived a day early!
By Sherri F.
Response from RedBox Rx· Oct 18, 2024
Thank you for your kind review Sherri! We are so glad to hear you got your order sooner than expected!
This is not a transparent company. They charge you $69 for a visit if it’s sent to your local pharmacy - which they you are then paying well over 100 bucks for the medication which defeats the purpose. They fail to tell you that you will be charged $20 for the visit if you get it through their pharmacy, as the promotional offer states, and then will pay $60 for the medication. They were unwilling to refund me the $69 and instead charge me $20 for the visit because they had already sent the prescription to my local pharmacy. I work in healthcare and all it requires is a click of your mouse to forward a prescription so I do not understand how they can advertise being a cost-friendly healthcare provider and not issue a refund for their lack of transparency.
By Branden D.
Response from RedBox Rx· Oct 17, 2024
Hello Branden. All of the information you mention is clearly listed in the FAQ's section and under each of the conditions listed on our website www.redboxrx.com. We list the cost of a provider visit when you use our pharmacy and when you choose to use your local pharmacy. The charges are also clearly listed on the review and pay step when you go to pay for your provider visit. Patients who use our pharmacy would receive a separate invoice for the treatment where they would also review and pay for that medication. You will not receive an invoice for the medication if you choose to use a different pharmacy as we have no control over what another company or pharmacy charges for their prescriptions. The promotions we offer through RedBox Rx will always refer to the price you would pay if using our pharmacy. Transferring prescriptions is not the same as forwarding them, and if you have any questions on that process or how to do it, please reach out to our patient care team at 844-733-2697. Our patient care team is also happy to help answer any other questions on our process and/or pricing should you have any.
