Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,324 reviews
RedBox RxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Over 1 million consultations have been completed by RedBox Rx provider network. Take back control of your healthcare with RedBox Rx. We are a telehealth provider and online pharmacy that offers transparent, affordable pricing on prescriptions and convenient online doctor consultations on your schedule. Our experienced, licensed providers are passionate about serving patients through telemedicine and provide access to care across more than 30 conditions. Providers specialize in mental health, women's health, men's health, dermatology and primary care. Take control of your health and wellness today with RedBox Rx.
RedBox Rx (redboxrx.com) has 1,324 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
1,324 approved reviews, newest moderated first
Redbox was much more helpful than my primary care doctor. I was able to get an appointment without having to wait many days, and the health professionals were very helpful. The prescription was delivered in an easy matter.
By Lia
Response from RedBox Rx· May 29, 2024
Thank you for your kind review Lia. Our goal is to provide easy access to quality healthcare for our patients. We hope to be able to help you again in the future!
I was glad to see you were watching my usage. But even better when I explained the situation, you understood and did the right thing.
By Mike L.
Response from RedBox Rx· May 24, 2024
Thank you Mike. When legally possible, we will try to take care of any concern you have. I'm glad we were able to resolve this for you.
I've been using Redbox Rx for about 3 years now and I love it! Ease of making an appointment to speak with a provider, don't have to leave the house, I can schedule an appointment during my lunch hour, meds delivered right to my door for $0.00, and when I did have an issue (one-time) the staff was very informative and resolved the issue the same day.
By Anthony B.
Response from RedBox Rx· May 24, 2024
We appreciate your loyalty Anthony. Glad to hear that everything has gone smoothly, except for that one time. When issues arise our patient care advocates are always ready to do anything they can to rectify the concern. I'm glad you reached out so we could help.
Very Direct, very to the point, very concise appointment
By Nancy
Response from RedBox Rx· May 24, 2024
Glad to hear that Nancy. We know your time is valuable. We work hard to make to make sure our process is streamlined but collects all the information needed.
Easy process. Very professional and timely. Highly recommend!
By Jeff E.
Response from RedBox Rx· May 24, 2024
Your recommendation is appreciated Jeff. We are happy to hear your experience exceeded your expectations!
Great services, easy and no problems when I ordered.
By Milton
Response from RedBox Rx· May 24, 2024
Thanks for sharing your great experience Milton!
The product I ordered from Redbox is amazing!! Nothing else has ever even made a dent & I love the ease, efficiency and effectiveness all around from this company. I'm a very happy customer and highly recommend them!!
By Autumn D.
Response from RedBox Rx· May 24, 2024
That's great Autumn! We sincerely appreciate your kind words and recommendation!
ripoff’s $60 for one tube of 28 grams when i pay it say 3 refill for $60 every 90 days.. sound good no? wrong..dont forget the $20 for consult …they don’t specify they don't tell you how much u get until they take the money out…AND NO REFUNDS POEPLE..so be careful..i ask for an extra but i need to pay for it another $60
By Manuel A.
Response from RedBox Rx· May 24, 2024
Thank you for your feedback Manuel. When you start a visit, there will be two charges. One for your consultation with a prescriber and a second charge for medication, if prescribed. We allow you to request a specific treatment, quantity, and frequency prior to the evaluation, although we cannot guarantee that is what will be prescribed. The cost of the medication will be shown on the visit checkout page but will NOT be charged to your payment method on file until it is prescribed at the completion of your visit. If a treatment is prescribed that is different from what you've selected, you will be asked to review the prescribed treatment, quantity, and frequency of fills. You are not obligated to purchase the prescribed treatment but payment lets us know you want the treatment shipped to you. If there are any questions about what you are paying for, please reach out to our patient care team at 844-733-2697 prior to completing payment. We are always happy to answer any questions you may have.
