Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,324 reviews
RedBox RxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Over 1 million consultations have been completed by RedBox Rx provider network. Take back control of your healthcare with RedBox Rx. We are a telehealth provider and online pharmacy that offers transparent, affordable pricing on prescriptions and convenient online doctor consultations on your schedule. Our experienced, licensed providers are passionate about serving patients through telemedicine and provide access to care across more than 30 conditions. Providers specialize in mental health, women's health, men's health, dermatology and primary care. Take control of your health and wellness today with RedBox Rx.
RedBox Rx (redboxrx.com) has 1,324 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
1,324 approved reviews, newest moderated first
very good website that helps
By Roman O.
Response from RedBox Rx· Jun 16, 2024
Thank you for your kind review Roman. At RedBox Rx we help our patients the best we can with providing quick and easy affordable access to quality healthcare that they may not have access to otherwise. We hope we can help you again in the future.
Great prices easy sign up free delverly
By Sarah W.
Response from RedBox Rx· Jun 16, 2024
Thank you for your kind review Sarah. We do our best to provide quick and easy access to affordable quality healthcare.
Very professional and inquisitive. Remember Doctors need to know your history, they have not seen you in person. Be honest they will help you. Highly recommend. Kevin in SF Bay Area
By Kevin L.
Response from RedBox Rx· Jun 16, 2024
Thank you for your kind review Kevin. Our providers only want to help patients and the more information you can provide them the better the treatment they can provide for you the patient. They are one of the many factors of what we believe sets RedBox Rx apart from other telehealth companies.
My experience has been great, my prescription request is filled immediately and shipping is quick!
By Heather O.
Response from RedBox Rx· Jun 16, 2024
We are so glad to hear that you've had a great experience with RedBox Rx Heather. One of our goals is to make sure our process is as simple and painless as possible for each and every patient. We hope to be able to help you again in the future.
Amazing quick and easy forms to fill out with photos. Response was lightning fast. Now to wait for the shipping. This is so much better then getting an appointment with a Dermatologist weeks from now and paying probably more money for script not covered by insurance.
By Nancy
Response from RedBox Rx· Jun 16, 2024
Thank you so much for your kind review Nancy. Our goal at RedBox Rx is to provide quick and easy access to quality healthcare. A lot of our patients also find our services to be more efficient and cost effective than using their health insurance. We hope to be able to continue to help you in the future.
Outstanding service! Prompt convenient and at a fair price! I wish more health care could be provided this way
By Eric H.
Response from RedBox Rx· Jun 14, 2024
Thank you for your kind review Eric! Our goal at RedBox Rx is to provide each and every patient with quick and easy access to quality healthcare. We are so glad to have been of help to you and hope to be able to help you again in the future!
If I could give no stars I would. They don’t tell you when your products are arriving. Inconvenient service If I wanted to wait this long for a script I would have gone to my doctor. Useless service
By Dee P.
Response from RedBox Rx· Jun 13, 2024
Thank you for sharing your feedback Dee. Generally, the tracking information for your order should appear in your account within 48 hours of your purchase. Our patient care team is available at 844-733-2697 and is happy to answer any questions you may have about your order.
Took too long to get the prescription via USPS regular mail. That wouldn’t be so terrible if it were dispatched straight away, but the prescription wasn’t even mailed until 4 days after it was written. C’mon. As another reviewer mentioned, no option to pay for expedited shipping. If you’re able to get yourself to a pharmacy or have someone pick up it up for you, definitely go with the pharmacy option. I went to another provider for a faster service.
By Cynthia R.
Response from RedBox Rx· Jun 13, 2024
Thank you for your feedback Cynthia. If you look under the FAQ's section on the RedBox Rx website, it does state that we do offer expedited shipping. You have the option to pay for expedited shipping when you go to pay for your treatment. If ever you have any questions on different shipping options, our patient care team is happy to answer them and can be reached at 844-733-2697.
