Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,324 reviews
RedBox RxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Over 1 million consultations have been completed by RedBox Rx provider network. Take back control of your healthcare with RedBox Rx. We are a telehealth provider and online pharmacy that offers transparent, affordable pricing on prescriptions and convenient online doctor consultations on your schedule. Our experienced, licensed providers are passionate about serving patients through telemedicine and provide access to care across more than 30 conditions. Providers specialize in mental health, women's health, men's health, dermatology and primary care. Take control of your health and wellness today with RedBox Rx.
RedBox Rx (redboxrx.com) has 1,324 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
1,324 approved reviews, newest moderated first
Easy to apply ,and get my prescription!! Love the convenience of being at home and able to take care of getting my prescription. Thank you.
By Barbie Z.
Response from RedBox Rx· Jul 22, 2024
Thank you for your kind review Barbie. We are so happy to hear that you found our process simple and convenient to use. Thank you so much for trusting RedBox Rx with your care.
I’ve had a bad year, losing a job then health insurance. I have insomnia because of my losses I went without my medication for sleep, this caused me to lose a high paying job loss due to sleep deprivation for weeks! I got lucky to find this! The MD told me more in 5 minutes than my therapist did in 3 years! Thank you! I you may have saved my life!
By Bea K.
Response from RedBox Rx· Jul 22, 2024
Thank you so much for your very kind review Bea. Being able to help our patients is the reason why each of us at RedBox Rx love what we do. We are so glad that we were able to provide you with the quality healthcare that you deserve. Thank you again for your kind review, and we hope to be able to continue to help you in the future.
The process was so easy!
By Nadia G.
Response from RedBox Rx· Jul 22, 2024
Thank you for your kind review Nadia! We are so glad to hear that you found the process at RedBox Rx easy to use!
My consultant is always quick and simply. I am able to get all my prescription and refill. I have insurance but it is much more simple of me to use Rebox Rx than going to see my in office doctor.
By Keith K.
Response from RedBox Rx· Jul 22, 2024
Thank you for your kind review Keith. We at RedBox Rx are so pleased to hear that you've had a good experience with us, and we sincerely hope to be able to help you again in the future!
The process seemed easy enough to get a simple prescription for sea sickness. They charged me immediately and I assumed all was in the works. But two weeks went by and I realized I hadn’t received the prescription. Turns out, they seem to have forgotten all about it. I reached out to customer service and they fixed the issue but nonetheless one star.
By Adam L.
Response from RedBox Rx· Jul 22, 2024
Hello Adam. We are so sorry you feel like we forgot about you. Once a provider completes a visit, the visit should be locked to show that it is completed, and the order can be processed. Unfortunately, your visit was not locked by the provider, so the prescription did not get processed and shipped out immediately. We do sincerely apologize for not finding this issue earlier. Tracking information should be present in your account within 48 hours of your prescription being shipped out so if ever you do not see it within those 48 hours, please do not hesitate to reach out to our patient care team at 844-733-2697 so that we can help you right away.
I have been using Retin A for more than a year now. I find that RedboxRX is a fast and efficient way to obtain the Retin A. It always arrives on time via USPS.
By arthur M.
Response from RedBox Rx· Jul 21, 2024
Thank you for your kind review Arthur. We dearly appreciate your continued support of RedBox Rx, and we hope to continue to be able to provide care to you in the future.
Horrible, didn’t prescribe the right medication for shingles and I had to start treatment late.
By sean S.
Response from RedBox Rx· Jul 19, 2024
We are sorry for your experience Sean. It does appear like the information you provided was reviewed and a treatment prescribed by a provider within 10 minutes of you setting up your visit. If you ever have any questions about your treatment and/or why your provider prescribed that particular medication, you can go to the visit section of your account. Our patient care team contacted the medical support team as soon as you made us aware of the issue so that we could get this resolved quickly and get you started on your treatment. If you have any questions or concerns for us while we work to get your treatment to you, please do not hesitate to give our patient care team a call at 844-733-2697.
Despite receiving a text that my order had been received, I never received it. I texted to the number proved for assistance. Instead of assistance I received another text telling me to call or email. I called and sat on hold for 15min. This was the most frustrating process. I will not be a return customer.
By Diane B.
Response from RedBox Rx· Jul 19, 2024
Hello Diane. We take as much time is needed to answer any questions and resolve any issues each patient may be facing when a patient reaches out via phone. It looks like the text message(s) you had received were an autoreply sent out when your prescription has been processed and shipped out rather than the prescription being delivered. We do apologize for any wait time you may have run into while waiting to speak with a patient care advocate. We will spend as much time as necessary with you to answer any questions you may have or any issue you are running into should you choose to reach out again. We appreciate your patience while we assist other patients in the same way.
