Excellent service and rate
Excellent service and rate
By Sivakumaran S.
Response from Real Genius· Jan 6, 2022
We are so happy to hear you had a great experience!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
689 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make the loan process easier and more efficient. Our world class team of experts and cutting edge technology has helped more than 50,000 people with their home lending needs
Real Genius (realgenius.com) has 689 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
689 approved reviews, newest moderated first
Excellent service and rate
By Sivakumaran S.
Response from Real Genius· Jan 6, 2022
We are so happy to hear you had a great experience!
Good service and excellent especially to Charles Petruzzi
By Roberta M.
Response from Real Genius· Jan 6, 2022
Thank you Roberta, for taking the time to review us. I will share your comments with Charles!
Very professional, great service and interest rate.
By Jenny J.
Response from Real Genius· Jan 7, 2022
Jenny, we’re so happy to hear you had a good experience. Hope you have an amazing day!
Answered all my questions. great service
By Denise M.
Response from Real Genius· Jan 7, 2022
Denise, Thank you for taking the time to review us!
They did a great job as always!!
By Dawson Van P.
Response from Real Genius· Jan 7, 2022
Thank you Dawson, We appreciate your business!
Great experience, knowledgeable and professional staff. Made the process super easy. Recommend to all my friends.
By Terri
Response from Real Genius· Jan 7, 2022
We are so happy to hear that you are referring us to your friends! Thank you.
It was the worst experience I ever had. This was my 4th loan with Consumer Direct, and they kept asking more information. Consumer Direct had all of my information, but it didn't matter. You kept delaying the loan and made me pay for two extension each time which cost me $1800.00 more. I would never use CD again after 4 times. 3 out of the 4 times were terrible.
By Preston P.
Response from Real Genius· Jan 3, 2022
Hi Preston. We apologize for not meeting your expectations, but appreciate you taking the time to leave a review. Your remarks will be shared with our management team.
Very pleased with overall process
By Robert G. K.
Response from Real Genius· Jan 7, 2022
Thank you Robert, for taking the time to leave us a review.