Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
499 reviews
Reach MobileSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Reach is a purpose-driven mobile carrier that costs less and cares more. Our affordable wireless plans run on America’s largest, fastest, and most reliable 5G network. Come join other savvy savers who have voted Reach the #1 consumer-rated mobile service on Trustpilot with 4.9/5 stars! • The nation's largest and fastest 5G network • Amazing 24/7 customer support • Save more with Best Fit™ - the plan that pays you back • Get a plan, Give a plan - empower women and students in needDownload the app to sign-up, activate your service, and more... -Manage your plan -View data usage -Purchase data top-ups -Manage autopay and billing -Turn on international roaming and international calling -24/7 chat support Getting started is simple: 1. Select your plan online 2. Get your Welcome Kit in the mail 3. Activate from the convenience of home Can't wait for you to join us!Check Phone CompatibilityView Plans
Reach Mobile (reachmobile.com) has 499 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
499 approved reviews, newest moderated first
Madhukant was great!!! I was unable to disconnect one of my lines, since there is a problem with the website. But the chat was working and I talked to Madhukant and he was able to help me. He was quick and efficient. I truly appreciate Madhukant for helping me and doing it quickly. God bless you Madhukant.
By SpecialMomOf
Response from Reach Mobile· Mar 16, 2023
Thank you for the kind words! We are happy to see Madhukant was able to resolve your issues :)
Quick efficient helpful. Thank you.
By Debra-Sue C.
Response from Reach Mobile· Mar 16, 2023
Thank you so much for the review!
Still best prepaid service available. Don't make the mistake I did and go with those who claim their service is "just as good as"...It's not.
By Brian P.
Response from Reach Mobile· Mar 9, 2023
We appreciate the kind words, thank you!
Madhut was very attentive, quick and understood what to do. Very professional and kind.
By Brian S.
Response from Reach Mobile· Mar 9, 2023
Thank you for the kind words! Our representatives sure do set the bar high for Customer Service standards!
Sonam had my phone working very quickly.
By Michael P.
Response from Reach Mobile· Feb 22, 2023
Welcome aboard Reach! We appreciate you joining our services :) Let us know if you have any questions!
Babita, Customer Success Representative, was great- attentive and followed up in a couple of days to make sure our service issue was solved.
By Ashley K.
Response from Reach Mobile· Feb 16, 2023
No matter the day, our team is always there to help. We are happy to see Babita was able to resolve your issues and we hope you continue to enjoy your Reach Mobile service!
Excelente service, very nice the girl
By Kerelin M.
Response from Reach Mobile· Feb 16, 2023
We appreciate the kind words, thank you!
I chatted with Mihir in support, with questions with looking to become a new customer. Mihir was patient, and answered all my questions. Will become a new customer this week. Thanks.
By Gene F.
Response from Reach Mobile· Feb 16, 2023
Welcome aboard Reach! We appreciate you joining our services. Let us know if you may have any questions!
