RCIReviews of rci.com

Despitely you have to give 1 star, even that is not valued worth. A fraude organisation, losing the ownership of a week condo in parkway orlando. Charge to points in europe, paying extra 3500 eur but by no choise of resort ended the relation, by paying one year for nothing, and no exchange. Now 4 years later still got summations for payments. Even pirates have honour code, these boy not.

There should be a zero star option! DO NOT BUY INTO THIS BUNCH OF COWBOYS. YOU HAVE BEEN WARNED!! We've been RCI points owners for years, as time has went by it has become harder and harder to get anywhere. Clearly they have oversold the timeshares. I've only managed to get one booking in over 6 years. I travel at least twice a year. Since covid, we've been unable to book anywhere in Europe. They really should be taken to court on the Trades descriptions act, as what they are selling is Not Fit for Purpose and in reality, completely illegal. They cannot come up with the goods while we have to pay hundreds of pounds each year for maintenance and membership fees, yet no accommodation. Wish I'd never bought in and there's no way out without losing a massive initial investment. Avoid at all costs.. Add on... Happy to take our money though, even though we can't book anything. Charging us extra to keep our points, that we couldn't use in the 1st place. RCI are 100% responsible for the overselling. In your own words, over 3 million members but only 40,000 resorts. Those figures just don't work out if everyone wants to take a holiday once a year. It's more like a lottery than a holiday.. Sick to death of the gaslighting that comes from this company!! Do you not think I've tried calling you to book, yet nothing. I do not have the ability to book 18months in advance, due to my husband working off shore. Jeezo, I could be dead in 18 months. When I want a holiday, I want to book 3 months in advance, MAX! It used to work like that, no longer after covid. Only availability, anywhere in the world are the stupid, rip-off "all inclusives" that want £300-500 per day, per person. What's the point of having rci if I have to pay £600 per night. I wouldn't spend £600 a month on food and drink for myself and my husband, I'm defo not spending it on one night at a hotel.. Absolute rip off, hopefully someone takes you to court soon! Kind regards A seriously disgruntled customer

Appalling customer service. I have been trying to contact RCI South Africa from the UK for several weeks to book my expiring replacement holiday which was insured. Phone calls are cut off before you reach a person to speak to and emails to several different email addresses are unanswered, aside from a request for feedback on the experience. They don’t deserve any stars.

I wish I can give them zero or negative star, if possible. I have been a member for almost 2 years now, and when I want to use points I still have to pay $200plus out of pocket. I pay monthly $164 and I dont have any benefits from it. When I asked them to cancel my membership, they said they can’t. Basically, I pay $164 for nothing. They are happy st**ling.

Wow! I should've read these reviews before I bought in. These are legit reviews. We became members in 2020 and have been nothing but disappointed. We were given 3 bonus weeks and have only used one. They have been difficult to work. They tell you resort fees are covered when they aren't. They don't hold their employees or their words accountable. Honestly, I think the members need to file a class action lawsuit against this company. Please do Not buy into this company. It really is nothing but smoke and mirrors.

RCI they will tell you it is not a timeshare when they making the presentation of course cause it is worst you will pay a pretty good money for the membership and when you have to make reservations is the same as regular reservation or much worst please don't fall for it my husband brought one which we are stuck with it right now it is like we throwing our hardworking money to the windows Cause It is all lies and Scam

Is 7 Across the same as RCI? We were with RCI, got poor results from them, then changed to DAE. Now they're 7 Across. When we phone they're in the same building. They never have suitable places, even outside school holidays time. Rubbish service.

I purchased a time share at the Trade Winds resort, and I use that term loosely, in 2007. This is not a resort. It is an old hotel that has been renovated. the noise from adjacent rooms is so bad, that you can hear a pin drop from the upstairs unit. I do not belong to RCI, because I dropped my membership when I noticed they were trying to nickel and dime me and I was never going to get any useful benefits. The first time we stayed, our room wasn't available, so we got a nicer room, but things have gone down hill since then. The next time our room was available, but it looks like they pulled a bait and switch, saying I had purchased a crappy little room without a window. They must have known they screwed up, because they transferred our deed to the room that we thought we had purchased. Each time we've gone, it's been pool closed for maintenance,elevator broken, etc.. We just came home after 2 days on our vacation because when we got there, we found that our room was being worked on, and the only room they had, had a view of the street corner and not the harbour that we paid for. My wife had called over a week ahead and was told everything was good, come on down. After talking to "Lacey" I was told that I could take what they will give me, or too bad. Moral of the story: Don't purchase a time share from anyone, especially from these people.