Ottima ebike
Ottima ebike
By Maurizio M.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
351 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rattan was founded on the belief that a business doesn't have to compromise to create great products at great prices. We hope to pass a positive attitude towards life to all through our products. We are all a little wild at heart, are we not? There is much to be gained from traveling and seeing the world. We should all embrace at least a little wanderlust. But let us not forget the end goal; in the wise words of T.S. Elliot, "We shall not cease from exploration, and the end of all our exploring will be to arrive where we started and know the place for the first time." Now, riding your bike and let's go for a trip! Becasue you will nerver know how beautiful the world is before you go outside. Then you will find that we are not selling you a cool bike but the amazing scenery along the way. Our team has only been in existence for only 5 years since its inception. During these five years, we have grown a lot and won the praise of many customers. But we still clearly understand that there are many places where we are not perfect. So if you have any suggestions, please be free to contact us, we believe that with your help, we will become better.Thank you again, our lovely customers —— Rattan
Rattan Ebike Store (rattanebike.com) has 351 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
351 approved reviews, newest moderated first
Ottima ebike
By Maurizio M.
Eva is very helpful as always :)
By Max A.
Ik wacht op mijn bestelling dan zal ik een review schrijven
By Klant N van D.
Ich habe dieses neue E-Bike von der Firma Rattan gekauft und bin sehr zufrieden. Das Modell Rattan LM Ultra hat eine sehr gute Qualität, ein modernes Design und das Fahren macht viel Spaß. Vielen Dank an die Firma Rattan für dieses tolle Produkt!
By Mohamad
Your customer service dept is impossible to get ahold of. I tried calling, starting a chat, and emailing. Finally, someone responded by email and then it still took several days to get the part I needed ordered (had to send photos of the controller in my bike that I bought from Rattan and they built). Make it easier to get replacement parts. Put the controllers on your website and I could have ordered it myself without even needing to interact with your customer service dept.
By Bob K.
These bikes are robust!I highly recommend.
By Shawn C.
Електро велосипед мне понравится я уже проехал 100 км но в связи с погодными условиями батареи хватило на 45km думаю при тёплой температуре все будет хорошо
By Сергей К.
I love my ebike. Had an minor issues but customer service was fast.
By Soraya C.