Great experience with Rattan
Great experience with Rattan! Highly recommended if you are looking for a powerful and cool e-bike!
By Lorenzo
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
351 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rattan was founded on the belief that a business doesn't have to compromise to create great products at great prices. We hope to pass a positive attitude towards life to all through our products. We are all a little wild at heart, are we not? There is much to be gained from traveling and seeing the world. We should all embrace at least a little wanderlust. But let us not forget the end goal; in the wise words of T.S. Elliot, "We shall not cease from exploration, and the end of all our exploring will be to arrive where we started and know the place for the first time." Now, riding your bike and let's go for a trip! Becasue you will nerver know how beautiful the world is before you go outside. Then you will find that we are not selling you a cool bike but the amazing scenery along the way. Our team has only been in existence for only 5 years since its inception. During these five years, we have grown a lot and won the praise of many customers. But we still clearly understand that there are many places where we are not perfect. So if you have any suggestions, please be free to contact us, we believe that with your help, we will become better.Thank you again, our lovely customers —— Rattan
Rattan Ebike Store (rattanebike.com) has 351 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
351 approved reviews, newest moderated first
Great experience with Rattan! Highly recommended if you are looking for a powerful and cool e-bike!
By Lorenzo
Ratten found the part I needed and I am back on the trails.
By Lowell S.
Not 5 Points, because you sent not all together. And I wait for the accessories! W. Kobler
By Wolfgang K.
The controller appears well made for china product. Slightly larger than original and this one does not support cruise control which I really got to like on the original.
By Daniel
All in acccordanc with what I expected
By Gordon L.
Sent in a customer service/support ticket. No response for a week. Ordered a new key and lock for my battery, didn’t work… Will change my review if I get a proper response.
By Ryan B.
LA MIA RATTAN EBIKE LF PRO 2026 E' UN OTTIMA EBIKE, POTENTE E COMODA . MI STO TROVANDO BENISSIMO E LA CONSIGLIO AL 100%. SONO SODDISFATTISSIMO
By AUGUSTO
Schnelle Lieferung. Einfache Montage. Sehr schneller Kundenservice. Bin sehr zufrieden. Bike nach kurzer erster Probefahrt einfach klasse 👍
By Joerg K.