Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
351 reviews
Rattan Ebike StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rattan was founded on the belief that a business doesn't have to compromise to create great products at great prices. We hope to pass a positive attitude towards life to all through our products. We are all a little wild at heart, are we not? There is much to be gained from traveling and seeing the world. We should all embrace at least a little wanderlust. But let us not forget the end goal; in the wise words of T.S. Elliot, "We shall not cease from exploration, and the end of all our exploring will be to arrive where we started and know the place for the first time." Now, riding your bike and let's go for a trip! Becasue you will nerver know how beautiful the world is before you go outside. Then you will find that we are not selling you a cool bike but the amazing scenery along the way. Our team has only been in existence for only 5 years since its inception. During these five years, we have grown a lot and won the praise of many customers. But we still clearly understand that there are many places where we are not perfect. So if you have any suggestions, please be free to contact us, we believe that with your help, we will become better.Thank you again, our lovely customers —— Rattan
Rattan Ebike Store (rattanebike.com) has 351 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
351 approved reviews, newest moderated first
J'ai acheté le LF pro pour mes trajets quotidiens ainsi que ma tournée de travail et j'en suis ravie. Confortable, fiabale et avec une bonne puissance, tout est bon. Les roues larges sont un plus pour une meilleure stabilité en ville. Ma fille aussi est contente de pouvoir aller a l'école a vélo derrière maman.
By Julie O.
Rattan LF Pro,bellissima, molto comoda anche per il passeggero, con l'aggiunta di alcuni accessori è il Top. Ha una bella spinta e fin'ora anche salite oltre il 30% non ha problemi a farla in tutta tranquillità. Batteria ancora da testare, ma a 30km ancora al 100%. Spedizione rapida ed è arrivata prima della data prestabilita, accessori arrivati anch'essi con un'altra spedizione dopo pochi giorni.
By Consumer
Very professional and delivery in time, great discussion with the customer service, the bike is heavy what is normal regarding the specifications and sounds so far a high quality product, thanks
By Bonnet, A.
Esperienza molto positiva
By Manuel M.
Wir haben die Rattan LF pro 2026 gekauft und sind nach den ersten Fahrten total begeistert. Die Räder sind sehr stabil und auch für nicht so leichte Personen super. Der Motor begeistert. Wir können endlich wieder längere Strecken fahren und müssen keine Angst vor Steigungen haben. Der Bestellvorgang und die Lieferung war super einfach und schnell. Der Kundenservice ist sehr freundlich und antwortet sehr schnell
By Irmgard W.
I bought a rattan lf pro 2026 it supposed to have arrive within 3-5 days, it didn’t. The tracking number showed it was delivered it wasn’t. Upon notifying the chat they investigated and told me it was delayed. I would have appreciated if they contacted me and told me this also this information was relayed to me in 1-2 days. I wasn’t sure if I was getting scammed or if my bike was really coming. Here we are at the end of second week and still no bike to review or try. The accessories came way before the bike. There wasn’t a phone number that I could reach anyone. It was a lot of money for me to just trust the chat that someone will get back to me eventually. Once they did there wasn’t any store credit or cash back offer, which would have been nice, for me to recommend this brand of e-bike or potentially buy from them again. I give it two stars because I’m too nice but this was a nail biting experience for so much money and still no bike. They are quick to send me notifications to review the e-bike but I can’t physically do that since I don’t have the bike. The customer service was a chat with AI or real person I don’t know and also it sounded very impersonal.
By Sabina
I had received the bicycle and it’s ok , problem is that you don’t send me also the accessories mentioned in the order, I really hope you want provide to send me asap .
By Walter B.
RATTAN LF PRO...Simply wonderful bike. Infinite power, quality materials, and beauty...its best features! RATTAN is a very serious company and I recommend it! I am very satisfied and very happy with my super bike! Thank you so much from ITALY - ISEO LAKE - PARATICO 👍👋
By MASSIMO B.
