I never got my package
I never got my package, I reached out to customer service and never got a response.
By Mallory S.
Response from RAIVEN USA· Jan 8, 2025
We have sent you a message with an update. We apologize on the delay
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
370 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Here at RAIVEN we have one goal. To create the most stylish & practical crossbody bags for you to show off your personality with. Our bags are developed with you in mind, spacious, easy to hold all your accessories, and designed to show off your interests
RAIVEN USA (raivenusa.com) has 370 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
370 approved reviews, newest moderated first
I never got my package, I reached out to customer service and never got a response.
By Mallory S.
Response from RAIVEN USA· Jan 8, 2025
We have sent you a message with an update. We apologize on the delay
Product never came total rip off
By Jake B.
Response from RAIVEN USA· Jan 8, 2025
We have sent you an email with an update
Ordered 10 days ago and still hasn’t shipped.
By Ryan
Response from RAIVEN USA· Jan 8, 2025
We have sent you an email with an update
I loved the communications sent on my order to keep me updated.
By Cheryl C.
Response from RAIVEN USA· Jan 8, 2025
We are so glad you are enjoying our products. Thank you for your support!
“I ordered from this company because they advertised fast shipping, but five days later, my product still hasn’t even been shipped. No updates, no communication, and customer service hasn’t been helpful. If you’re in a hurry, don’t bother ordering from here. Very disappointed!”
By Tommy G.
Response from RAIVEN USA· Jan 8, 2025
We have sent you an email with an update
Still haven’t received anything. Tracking says package hasn’t left origin facility.
By Luis B.
Response from RAIVEN USA· Jan 8, 2025
We have sent you an email with an update
The bag is super cute, I love the design. It just needs to be a bit bigger. My iPhone barely fits in the soft front pocket, and this bag NEEDS to hold a Kindle!!! Just a couple more inches bigger and it would be perfect, it’s so small compared to my other crossbody bags.
By Samantha
Response from RAIVEN USA· Jan 9, 2025
Thank you for the review. Your feedback is important to us, it will be used to improve our products and services.
I somehow forgot I had even ordered this bag. I had seen it come across my Facebook several times and thought it was so cute as it's Harry Potter themed and I loved the idea of having something small to carry ID and cash/credit cards but my water cup as well since those are usually what I always have with me when out and about. The bag is great and fits surprisingly more than I expected. The cup holder works wonderful!
By Kelli
Response from RAIVEN USA· Jan 8, 2025
We are so glad you are enjoying our products. Thank you for your support!