Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
545 reviews
Raion GroupSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Raion Group is an American battery distribution company of Raion Power batteries. We are the manufacturer, so you will be buying factory direct & factory fresh.Raion Power batteries are CE rated, U.L Listed, and manufactured in ISO 9001 certified facilities so you can be ensured you are getting high quality batteries for your applications.
Raion Group (raiongroup.com) has 545 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
545 approved reviews, newest moderated first
I have purchased batteries as well as an APC fuse from Raion. They carry quality products, and have fast shipping
By customer
Response from Raion Group· Feb 22, 2021
Thank you for being a loyal customer of Raion Group. In addition, we appreciate you taking your time to share your opinions on your purchasing experience.
Great batteries, quick shipping, and reasonable price.
By customer
Response from Raion Group· Feb 22, 2021
Thank you for sharing your about your recent experience purchasing Raion Power replacement batteries!
Had the item (fuse) I needed for a good price and very reasonable shipping.
By customer
Response from Raion Group· Dec 17, 2020
Hello, Thank you for sharing your experience in purchasing some RBC7 replacement fuses from us. Our inventory includes many other UPS battery cartridge parts such as wiring harnesses, batteries, terminal covers, and more! We look forward to working with you in the future for your UPS battery needs!
I don't think it is your company's fault, but I haven't received my package yet--I tracked it, and it said it was picked up at your facility on Nov 30---in Richardson--yesterday, Dec 5, I checked and it is in Coppell, TX. Again, I don't think this is an issue with your company
By customer
Response from Raion Group· Dec 17, 2020
Hello, We are sorry about this. Carriers have been moving a little slower than normal. We are unable to see your name on the review. If you are able to send us an email at [email protected], one of our teammates will be happy to assist you with this issue.
Shipped and arrived very quickly. Battery works fine. I am likely to order others. Thanks.
By Bibb E.
Response from Raion Group· Dec 17, 2020
Hi Bibb, Thank you for sharing your feedback regarding you purchasing experience with Raion Group. We look forward to working with you again in the future!
I have ordered twice from here and zero issues. Great prices n great service
By Greg S.
Response from Raion Group· Nov 30, 2020
Hi Greg, Thank you for being a repeat customer of Raion Group, and sharing purchasing experience on this platform for others to see. We look forward to providing you with the same great service you have been getting from us in the future!
I gave them 5 stars , because there wasn’t any problems. Item arrived sooner then anticipated. Was very happy with the transaction. Will buy from them again..
By Ruth
Response from Raion Group· Nov 30, 2020
Hi Ruth, Thank you for giving us a 5 star rating! We strive for customer experiences like the one you just shared. We look forward to providing the same great service with you when you visit us in the future for your other battery needs.
Had to replace two batteries for my ups 550. I found this company online and I'm glad I did. The replacements were excellent and at very good price. They arrived on time. Very easy to install and the perfect fit. I'm a happy customer and definitely recommend.
By Ron K.
Response from Raion Group· Nov 30, 2020
Hi Ron, Thank you for being a customer of Raion Group, and also want to thank you for sharing you recent purchasing experience with us as well. We are glad that our Raion Power replacement battery for your APC ES 550 has gotten your UPS backup unit running again. Please visit us again in the future for your battery needs!
