Would shop here again
Good customer service resolving an order issue. Prompt, helpful, honest.
By Pearl L.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
129 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rack to Door is an online destination for savvy shoppers looking for great electronics, tools, appliances, and more deals. We work with a network of brands and warehouses across the United States to source in-demand products ready to ship directly to your door.You'll find the same brand-name products you can find in stores and from significant e-commerce retailers, but at an everyday low price and with the assurance of our 30-day return and replacement policy. Shop with confidence at racktodoor.com!
racktodoor.com (racktodoor.com) has 129 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
129 approved reviews, newest moderated first
Good customer service resolving an order issue. Prompt, helpful, honest.
By Pearl L.
The item (battery) arrived on time but it didn’t last as long as the old one but I don’t have time or the funds to send it back especially in this holiday season! A lot of money for this item but I have to take the good with the bad. Have a good holiday!
By Jimmy P.
All went well ... however did not send them to the correct addresses as you said you would ... You did send me forwarding label ... but had the wrong sender address on them ... hopefully they will still arrive!
By Deany M.
All 4 corners of the mattress did not expand all the way and are not square. All corners lower by 3" then rest of bed. I emailed customer support immediately with pics and a week later support asked me for more pics. This mattress must have been old model stored standing up for a long time. I asked for a partial refund or credit and received no response.
By Benny C.
No hassle or delay
By Sugarloaf
Product never received.
By Nicole
Response from racktodoor.com· Nov 11, 2024
Sorry, I checked the tracking of your package, and it seems it was lost during transit. I will resend it to you.
The charging pad I ordered worked just fine for my phone, and watch but would not charge my apple EarPods
By Andrea San M.
It was a good product and arrived in time
By PXS