Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
374 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
RackNerd LLC introduces infrastructure stability and provides Dedicated Servers, Private Cloud solutions, DRaaS (Disaster-Recovery-as-a-Service), flexible Colocation, Virtual Private Servers and advanced DDoS Mitigation services — maintained by a team with decades of experience in managed services, datacenter operations, and Infrastructure-as-a-Service. With an intrinsic focus on client success and growth, RackNerd has grown steadily while continuing to provide high-quality hosting services at competitive rates. For more information please visit RackNerd at: https://www.racknerd.com/
RackNerd (racknerd.com) has 374 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
374 approved reviews, newest moderated first
Best support, best price
By Andika P.
Response from RackNerd· Jan 16, 2021
Hi Andika -- thank you for sharing your experience with the community. We greatly appreciate your business, and look forward to working with you for many more years to come!
I just want to say how impressed I am with your service. SSLs automatically set-up with simple urls for cpanel and everything else. Big difference from others I've used. I've used four or five before also. All with a great price.
By Randy M.
Response from RackNerd· Jan 16, 2021
Hi Randy, thank you for choosing RackNerd! That is correct, with our shared/reseller hosting product line, we do include free and unlimited SSL certificates which are automatically generated. If there's anything we can help you with, please open a support ticket. We appreciate you taking the time to share your experience with the community, your support goes a long way!
Awesome hosting service, I love it! 👍
By Too L.
Response from RackNerd· Jan 16, 2021
Hi Too, Thank you for sharing your experience. We sincerely value your business, and I'm glad to hear you're enjoying our level of service. Feedback like this keeps us going strong!
I’m thrilled with their performance and speed, the service is working great. Their SSDs are fast, the support is there when you need them and replies within minutes.
By 刘昊达
Response from RackNerd· Jan 16, 2021
Thank you for sharing your experience, we are happy to have you with us!
I just renewed my service after one year of hosting with them. Service uptime is great and i haven't logged into their control panel for a year. Just to renew my service. It is appropiate to leave a good review. Thank you for the excellent service.
By Lawrence C.
Response from RackNerd· Jan 17, 2021
Hi Lawrence -- thank you for sharing your review about our services. If there's anything you need, please don't hesitate to contact us. We appreciate your business!
When you are running real production infrastructure, you want a provider that doesn't cut corners, and has a solid reliable operations. RackNerd knows how to run a proper data center, and has great quality of service on all of their virtual servers. They're priced competitively and I feel like I get white glove service in every interaction!
By Di W.
Great company and best support
By Minnie Y.
Chinese customer service is good. I bought their vps and soon bought a SEO dedicated server. Their control panel lets me reboot my server and Racknerd also provided me with IPMI. When they delivered my server all IPs were binded which saved me a lot of time. My other provider do not bind ips. I love Racknerd
By Nick L.
