QuickBOLTReviews of quickbolt.com

Came on time but wrong size micro footpads there to small

I ordered online. They didn't give me my lag screws for my order, which we picked up the next morning at will call. Almost ruined my install day, had to go to Home Depot to pick up lag screws.

My order was not shipped emails about my order were not responded to voicemail message was not returned. When I did speak with a person they spoke with someone and had it shipped. No one knows why it didn’t ship. No emails with tracking or any other information. Called back for a status and the same person I spoke to before ensured my order had been shipped. The product itself is good. It is easy to use and very sturdy. The online documentation is also very helpful.

We had ordered this equipment on November 5th. When we called on November 9th to find out why we had not received the shipment, the person who answered the phone said he would check and call me back. I never got a call back. When I called again to find out what happened, another person said the first person called me back, which did not happen, and he told me the order got misplaced and was never shipped. We ultimately had to send one of the members of our crew to go pick the order up because we needed it that day. Up to now, we have good customer service from your company, but this was not a great experience.

Quick shipping, but the boxes were not double boxed and half of them were so damaged I'm surprised that the brackets didn't fall out of the box. Product is also way over priced for what it is. No discount.

Pricing Increase: Significant price increase since our previous purchase late in 2018. We already purchase locknuts from other suppliers, and will look for bolts elsewhere going forward. Like the product, but not the pricing.