Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
70 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Qualia was founded in 2015 with the mission of creating best in class well-being products by employing a unique methodology to research and development based on complex systems science. This scientific approach focuses on supporting the body’s ability to self-regulate, rather than overriding regulatory systems with chemicals designed to move a biomarker in a particular direction. The company began with a focus on cognitive products with the launch of its Qualia nootropic line and will continue to provide comprehensive products for overall peak performance. Learn more about Qualia's scientific approach here: https://www.qualialife.com/approach
Qualia Life Sciences (qualialife.com) has 70 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
70 approved reviews, newest moderated first
Customer Service is great. I needed help with a return order and my subscription. I had to email several times for my understanding of the order, and customer service was prompt and continued to answer all of my emails and questions until I had a clear understanding of how to proceed with my return, my future subscription orders, and my account access. Extremely helpful, kind, courteous team.
By Marcia B.
Ordered onetime magnesium supplement. Was charged $35. They automatically sent another bottle 20 days later and charged $51.34 for that bottle and had to cancel and return. Return says paid $1
By derk L.
Response from Qualia Life Sciences· Dec 16, 2025
Hi Derk, Thank you for sharing your feedback. We did want to clarify a few details for accuracy. When your original order was placed on 7/31/25, the Subscribe & Save option was selected at checkout, which is why a renewal order was automatically generated and billed four weeks later on 8/28/25 (not 20 days later as you shared). We understand this can sometimes happen unintentionally, and our team reviewed this thoroughly when you reached out. As soon as you let us know you hadn’t intended to enroll in a subscription, we provided the full order history along with a prepaid return label. Once the product was returned, we issued a full refund. You had noted that the return portal displayed a $1 credit, which can occasionally appear incorrectly during processing, but we did ask you to please disregard this and confirmed you'd receive a full refund on return products. The full refund was issued promptly upon your items being returned. We hope this helps clear up the misunderstanding. If we can support further, please feel free to contact us again directly as we are always happy to help! With kindness, The Qualia Life Sciences Team
Although my package arrived it was empty….I wrote to support and I got a quick, kind and productive reply! Great customer service
By Corinna Fodaski S.
Although I didn't receive the Senolytic, I was happy with the refund given me.
By xanaduricgmail.com
This company is fantastic with its products and customer service very prompt and helpful!!❤️
By Nicolette
I love the product. Unfortunately I have run into some health issues & need to do an elimination diet & that included some of my supplements. I couldn’t remember which email I used for my subscription, so I sent an email requesting to cancel & they answered immediately & helped me locate my account. I’m hoping to be back on their products once my issues are resolved
By Lisa S.
I have taken the Senolytic for just a couple of months and really could tell a difference even after the first month. I do not feel as tired as I used to. I really felt so tired all the time, but that is so much better now. No more Zombie cells for me !!
By Beverly H.
Great product with excellent customer service!!
By Michael M.
