Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
70 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Qualia was founded in 2015 with the mission of creating best in class well-being products by employing a unique methodology to research and development based on complex systems science. This scientific approach focuses on supporting the body’s ability to self-regulate, rather than overriding regulatory systems with chemicals designed to move a biomarker in a particular direction. The company began with a focus on cognitive products with the launch of its Qualia nootropic line and will continue to provide comprehensive products for overall peak performance. Learn more about Qualia's scientific approach here: https://www.qualialife.com/approach
Qualia Life Sciences (qualialife.com) has 70 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
70 approved reviews, newest moderated first
I haven't yet tried the product, but cancelled successive orders via email because my initial order was 4 bottles and I don't want 4 bottles every month. If their product is as good as their customer service, it'll be very good.
By Marleeza
Unfortunately I could not take their supplement but I got in touch with them they responded asap . Dana told me to wait 1-2 days and I would see my refund and she was right KJ
By Michael J.
Qualia is a very professional company. Their number one priority is customer satisfaction.you can not go wrong by choosing Qualia.
By customer
I had a personal issue arise and had to cancel my subscription. They were attentive, responsive and cared about my situation, no questions or attempting to make me stay by offering discounts, pressuring, etc. This is something i truly appreciate and it will make me resume things when i can. Great product and amazing customer service. Thank you!!
By Jennifer Z.
Customer service resolved my issue in a quick manner. Nice to see a company that cares about its customers.
By Donna P.
I've been a Qualia customer for quite some time and recently needed assistance with my account. I reached out to customer support and was helped by Dana, who responded incredibly quickly, thoroughly, and with genuine kindness. She took the time to review my situation, clearly explain what had happened, answer all of my questions, and help me resolve the issue. What stood out most was the level of care and professionalism throughout the entire interaction. I felt heard, respected, and genuinely supported. In a world where customer service often feels rushed or impersonal, this experience was exceptional. The communication was prompt, clear, compassionate, and solution-focused from beginning to end. I've always appreciated Qualia's products, and this experience strengthened my confidence in the company even further. Thank you, Dana, and thank you to the entire Qualia team for setting such a high standard for customer care. Highly recommended.
By Carolina
The quality of their products are great! I had a few questions, I reached out to customer service and they handled the situation quickly and effectively!
By Nancy L.
Cancelled after being told it won’t arrive for a month. Do better.
By Lindy K.
Response from Qualia Life Sciences· May 6, 2026
Hello Lindy, we’re sorry to hear about your experience. That’s definitely not the standard we aim for. We’re not able to locate a recent order or conversation based on this review, so we’d love to learn more about what happened and make it right. Please reach out to our support team at [email protected] with your order details so we can look into this for you. We appreciate the feedback and the opportunity to help.
