Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
574 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Craft Hub was founded in 2019 by Isabelle and Pierre, parents of three kids in Montreal, Canada. Craft Hub is the answer of a very important question for parents: “How can we find creative and fun activities to recommend our kids to play”? Especially in a world where kids are so easily confronted with video games portals. Isabelle and Pierre thus came up with the idea to create a store that would provide games enhancing the creativity of their loved ones. While the store initially targeted kids, adults progressively became the main customers of the store as they do were looking to satisfy their quest for creativity. After all, creators have no age! Craft Hub is now present on three continents and is serving hundreds of creative seekers per day. We put our customers first and continuously create ways to please them with new products and new concepts.
puzzlesup.com (puzzlesup.com) has 574 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 367 reviews with 5 stars · Clear filters
I love the puzzle you make and sell I have a elephant one that my grandkids brought me for Christmas I will be adding to my collection soon thank you
By Colleen A.
Response from puzzlesup.com· Mar 11, 2023
Thank you so much for your review, Colleen! Have a lovely weekend :)
I love these puzzles! Thick wooden pieces are nice quality. The unusual shapes make looking for the pieces that fit both fun and challenging, while also enjoyable. Shipping was quicker than expected, which was great, as I just completed a puzzle. My friend and I are so addicted that when we get our own puzzles completed, we trade with each other until new puzzles arrive. Customer service is quick to respond and very helpful when I've had a question, too.
By Sherrie F.
Response from puzzlesup.com· Mar 8, 2023
Thank you so much for your review, Sherrie! :)
LOVE these puzzles! MUCH sturdier than some other websites and amazing colors. I had an issue where I was missing two pieces from the beautiful hummingbird puzzle. I emailed them on Sunday, and heard back with my issue resolved by Monday morning. (THE NEXT DAY!!!!) I will absolutely be using this website for all my puzzles!
By Anne Tramonte M.
Response from puzzlesup.com· Mar 8, 2023
Thank you so much for your review, Anne! :)
These puzzles I would highly recommend. Beautifully made. Great value for money too. Thoroughly enjoyable. Definitely worth the 5 stars.
By Elaine F.
Response from puzzlesup.com· Mar 8, 2023
Thank you so much for your review, Elaine! :)
The puzzles are well made, reasonably priced and shipped quickly. I built one that I loved, the dragonfly.
By D C.
Response from puzzlesup.com· Mar 6, 2023
Thank you so much for your review, D! :)
Beautiful fun puzzles with a bit of a challenge that makes doing a puzzle worth the time. I love that the pieces don’t bend it’s a high quality product worth every penny. Definitely ordering more.
By Rachelle D.
Response from puzzlesup.com· Mar 6, 2023
Thank you so much for your review, Rachelle! We highly appreciate it. :)
My order arrived quicker than I expected which was great. The puzzles are brilliant. My granddaughter's loved helping to build them..the little animals that fitted in were really cute and made them enjoy the puzzle more. The quality was excellent. Already placed my second order
By Angela T.
Response from puzzlesup.com· Mar 3, 2023
Thank you so much, Angela! So glad to hear that you are happy with your purchase :)
