Great customer service
Great customer service. Fast shipping. Everything arrived with no damage and on time. Will be back for more.
By Sandra S.
Response from Puzzle Merchant· Oct 17, 2025
Thanks for your business & the review!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
83 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Huge selection of quality jigsaw puzzles from popular American & European brands. Shop online or visit our showroom in Henderson, NV.Whether you are buying for yourself or a gift we look forward to earning your business. Please contact us any time on how we can better serve you.Puzzle Merchant is run by a dedicated team of experts operating in specialty retail and e-commerce since 2001, based in Las Vegas, Nevada.
Puzzle Merchant (puzzlemerchant.com) has 83 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
83 approved reviews, newest moderated first
Great customer service. Fast shipping. Everything arrived with no damage and on time. Will be back for more.
By Sandra S.
Response from Puzzle Merchant· Oct 17, 2025
Thanks for your business & the review!
Great selection and variety of brands, great prices and super quick shipping! I wish I lived close enough to shop in person! I have placed two orders now and will be back for more.
By Jamie
Response from Puzzle Merchant· Sep 16, 2025
Thanks for your business & the review!
Great selection, pricing and fast shipping.
By Barb
Response from Puzzle Merchant· Sep 16, 2025
Thanks for your business & the review!
Love puzzles! First time trying this company ! Love photography puzzles . Looking forward to the mystery puzzle!
By Judi
Response from Puzzle Merchant· Sep 16, 2025
Thanks for your business & the review!
Quick delivery. Item packed well. I am very happy with my purchase.
By Janine H.
Response from Puzzle Merchant· Sep 16, 2025
Thanks for your business & the review!
Great customer service. We recieved the wrong item. They corrected the issue very quickly and told us to keep the wrong item.
By A D.
Response from Puzzle Merchant· Sep 16, 2025
Thanks for your business & the review!
They sent us the puzzle we actually ordered, which is more than the Amazon merchant that we tried to us could accomplish. Reasonable price. Fast delivery.
By Rob P.
Response from Puzzle Merchant· Sep 16, 2025
Thanks for your business & the review!
These puzzles are clear and resemble the picture on the box.
By SpecialK
Response from Puzzle Merchant· Aug 26, 2025
Thanks for your business & the review!