Wrong item was received
Wrong item was received. Don't have the one I ordered in stock. I need to print and repackage the wrong item to send back.
By Laurie
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
83 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Huge selection of quality jigsaw puzzles from popular American & European brands. Shop online or visit our showroom in Henderson, NV.Whether you are buying for yourself or a gift we look forward to earning your business. Please contact us any time on how we can better serve you.Puzzle Merchant is run by a dedicated team of experts operating in specialty retail and e-commerce since 2001, based in Las Vegas, Nevada.
Puzzle Merchant (puzzlemerchant.com) has 83 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
83 approved reviews, newest moderated first
Wrong item was received. Don't have the one I ordered in stock. I need to print and repackage the wrong item to send back.
By Laurie
Great selection of puzzles with the best artwork; seamless packing and shipping.
By Gregory
The puzzles came quickly were carefully wrapped and in perfect condition! I am so excited to give these as gifts to my loved ones. I just wish I had realized they were in town before I ordered shipping. Oh well, now I know!
By Chantae R.
Beautiful puzzles, quick shipping, great packaging!
By DS
Love the puzzle!
By Deborah V.
We are having loads of fun with our huge & difficult puzzle.
By R.Bundick
Excellent customer service. Speedy shipping
By Jeff H.
It was a pleasure to find 200 piece puzzles - the perfect step for my 5 year old grandson who loved them!
By Grandma